ANTONY ROBIN
ASSISTANT MANAGER -SALES
CHENNAI
Summary
Highly-effective Sales & Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business, and project needs. Offering over seven years of customer support knowledge-base experience, performing equipment installation, Troubleshooting , Maintenance and Generating sales leads.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Assistant Manager Sales
PREVISION WORLD INDIA PVT LTD (Team JSW)
10.2023 - Current
- Developing sales strategy for JSW injection molding machines, based on research of customer buying trends and market conditions.
- Analyzed sales data and Optimize sales pipeline to identify areas for improvement, implementing targeted strategies to increased performance across designated zone.
- Resolved escalated customer complaints quickly and professionally, maintaining high levels of customer satisfaction while protecting company interests.
- Assisted in coordinating special events and promotions to increase brand visibility within local market and achieve sales goals.
- Developed a loyal customer base through regular follow-up contacts after initial purchase transactions, encouraging repeat business over time.
- Increased sales revenue on south zone by implementing strategic plans and exceeding the target with 25 machines per year with annual revenue of 18 crores INR.
- Captured opportunities for additional sales of KAWATA Auxiliaries and SANDSUN QMCS during project implementation and rollout with existing accounts.
Senior Service Engineer
SHI PLASTICS MACHINERIES INDIA (SumitomoDemag)
06.2018 - 09.2023
- Managing South Zone with Machine Service of SUMITOMO DEMAG electric segment on all series (Japanese & German) installation & Commissioning.
- Trouble shooting Mechanical, Electrical, pneumatics & Hydraulics problems.
- Extensive support to customers by Training sessions & Online via Video calls.
- Cater for spare Criteria of customers with service Co-ordination & Quote to Payment Follow up.
- Actively engaging in technical Support for SUMITOMO IMM by effectively communicating technical specifications and benefits to potential clients in thin-wall market.
- Contributed to company growth by generating new business leads through positive word-of-mouth referrals from satisfied clients.
SERVICE ENGINEER
APZEM INDIA ENGINEERING
05.2017 - 05.2018
- Servicing, installation & commissioning of Dust Collectors, Fume Extractors, Scrubbers.
- Tracking & maintaining the AMC schedule of customers meeting 100% on time activities.
- Conserve the Spares inventory & Dispatch.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
Education
B.E - Mechanical Engineering
PRATHUYUSHA ENGINEERING COLLEGE
Chennai, India 08.2013 - 04.2017
Skills
- Sales strategy development
- Business Development and planning
- Installation and commissioning
- Troubleshooting
- Customer Relationship management
- MS Office
Timeline
Assistant Manager Sales
PREVISION WORLD INDIA PVT LTD (Team JSW)
10.2023 - Current
Senior Service Engineer
SHI PLASTICS MACHINERIES INDIA (SumitomoDemag)
06.2018 - 09.2023
SERVICE ENGINEER
APZEM INDIA ENGINEERING
05.2017 - 05.2018
B.E - Mechanical Engineering
PRATHUYUSHA ENGINEERING COLLEGE
08.2013 - 04.2017
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