RAYON SAVIO ATHAIDE
Human Resource
Pune,MH
Summary
Experienced professional with over 5+years in HR Operations and Recruitment. Skilled in managing end-to-end HR processes, Training & Development and customer experience. Proven track record of meeting performance targets, improving processes, and leading teams. Ready to excel in a fast-paced, goal-driven environment with strong communication and problem-solving abilities. Strong communication, both written and verbal, active listening, and the ability to build rapport.
Overview
7
7
years of professional experience
2012
2012
years of post-secondary education
2
2
Languages
Work History
Asst. Manager HR
Vodafone Services Private Ltd.
09.2022 - Current
- Support HR transactions via SuccessFactors and other systems.
- Managed offer rollouts, candidate onboarding, and stakeholder coordination.
- Good understanding of procedures and concepts of certain HR end to end processes to deliver assigned HR administration tasks.
- Understand the importance of providing accurate and timely administration services to ensure the team provides best in class service to Vodafone employees and works effectively to defined KPIs /service levels.
Asst. Manager (Human Resource- Operations)
Vodafone Services Private Ltd.
09.2022 - 09.2024
- Screened candidates, managed recruitment trackers, and handled end-to-end onboarding.
- Conducted weekly reporting, data analysis, and client communications.
- Oversaw contract and offer management, background verification, and right-to-hire process.
- Weekly calls: Participating and leading weekly calls with the stakeholders answering their question, presenting weekly reports and updates, raising concerns and discussing outstanding queries.
US IT Recruiter
Qualified Recruiter, LLC
09.2020 - 09.2022
- Handled full-cycle recruitment using job portals and ATS.
- Specialized in technical recruitment across multiple domains.
- Worked on W2, C2C, and 1099 profiles for US clients.
Associate Recruiter
IPlace USA
05.2019 - 07.2020
- Conducted active and passive sourcing using job boards & Boolean search.
- Hands-on experience with Applicant Tracking Systems (ATS) such as CATS.
- Active Search: Resume search of active candidates from job boards such as Monster, CareerBuilder, Daxtra.
- Search and short-list candidates from job boards, search engines using different search techniques such as Boolean strings.
- Work closely and assist senior team members.
Retention Advisor (International Voice & Chat Process)
Tech Mahindra Services Ltd.
07.2018 - 04.2019
- Company Overview: (Three UK)
- Retained UK telecom customers, processed refunds, and resolved service issues.
- Responsible for creating, managing, and maintaining error-free reports.
- Handled complains, refunds & raised cases for investigation on accounts.
- Retaining, Renewing, and upselling Mobile Connections to UK customers over phone.
- Meeting the daily, weekly, and monthly targets.
- Providing information regarding the complete service from sales to delivery and after sales service.
- (Three UK)
Education
Bachelors - Hotel Management
Nips School of Hotel Management
Kolkata, West BengalSkills
HR Operations & Administration
Timeline
Asst. Manager HR
Vodafone Services Private Ltd.
09.2022 - Current
Asst. Manager (Human Resource- Operations)
Vodafone Services Private Ltd.
09.2022 - 09.2024
US IT Recruiter
Qualified Recruiter, LLC
09.2020 - 09.2022
Associate Recruiter
IPlace USA
05.2019 - 07.2020
Retention Advisor (International Voice & Chat Process)
Tech Mahindra Services Ltd.
07.2018 - 04.2019
Bachelors - Hotel Management
Nips School of Hotel Management
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