Rekha Mahato
Delhi
Summary
To build a career in a growing organization as a data expert, where I can get opportunities to prove my abilities by accepting challenges, fulfilling the organizational goal and climbing the ladder through continuous learning and commitment.
Overview
6
6
years of professional experience
Work History
Senior Executive in Human Resource (Data Analytics)
Policybazaar Insurance Brokers Private Limited
01.2023 - Current
- Generated weekly active incentive reports with insights comparing provisional numbers to final payouts, supporting data-driven decision-making.
- Processed Final Incentive payouts for different business units.
- Created provisional incentive reports to enhance transparency for sales agents and team heads.
- Managed shift allowance calculations and total headcount reports to ensure accurate payroll processing.
- Conducted helpdesk sessions for incentive-related queries and resolved issues.
- Compiled PIP and appraisal data for operations teams.
Sales Coordinator & MIS Executive
Teleecare Network India Pvt. Ltd.
08.2021 - 01.2023
- Coordinated with sales heads and business partners to streamline Purchase Order processing and improve order fulfillment.
- Managed credit sales and recovery processes.
- Created Proforma Invoices for corporate deals and coordinated timely stock dispatch with the warehouse team.
- Ensured service policies were shared with distributors and assisted with stock replacements.
- Led lead generation initiatives for additional business divisions.
- Maintained accurate sales ledgers and collaborated with accounts team to ensure timely processing of salary and travel claims.
- Developed comprehensive MIS reports on a daily, weekly, monthly, and quarterly basis to support data-driven decision making.
- (An Optimus Group Company)
Sales Executive
Egate Infotel Pvt. Ltd.
01.2021 - 07.2021
- Addressed sales and service queries on Indiamart, enhancing customer satisfaction.
- Assisted customers with service-related issues and handled direct sales for walk-in customers.
- Gathered and organized customer data from Amazon Seller Center to support targeted marketing efforts.
- Conducted outbound calls to gather feedback from customers post-delivery.
- Processed e-invoices and coordinated gift deliveries for customers who provided 5-star ratings, fostering loyalty.
Executive - Bengali Language
iEnergizer IT Services Pvt. Ltd.
02.2020 - 12.2020
- Managed customer service calls to resolve inquiries and enhance customer satisfaction.
- Executed outbound calls to gather customer feedback, contributing to service improvement initiatives.
- Provided troubleshooting guidance to customers.
- Developed customer profiles and documented service requests/complaints to facilitate efficient follow-up.
Education
MBA - Business Analytics
Chandigarh University
Chandigarh12-2026
B.Sc. - Mathematics
Vinoba Bhave University
Jharkhand12-2016
12th passed - Science
West Bengal Council of Higher Secondary Education
West Bengal12-2013
10th passed -
West Bengal Board of Secondary Education
West Bengal12-2011
Skills
- Talent Acquisition
- Data Analysis
- Compensation Analysis
- HRIS: Darwinbox
- HRIS: Zoho
- Power BI
- Advanced Excel
- Project Management
- Workforce Management
- PowerPoint
- Stakeholder communication
- Communication
- Data analysis
Hobbies and Interests
- Painting
- Crafting
Languages
- English
- Bengali
- Hindi
Timeline
Senior Executive in Human Resource (Data Analytics)
Policybazaar Insurance Brokers Private Limited
01.2023 - Current
Sales Coordinator & MIS Executive
Teleecare Network India Pvt. Ltd.
08.2021 - 01.2023
Sales Executive
Egate Infotel Pvt. Ltd.
01.2021 - 07.2021
Executive - Bengali Language
iEnergizer IT Services Pvt. Ltd.
02.2020 - 12.2020
MBA - Business Analytics
Chandigarh University
B.Sc. - Mathematics
Vinoba Bhave University
12th passed - Science
West Bengal Council of Higher Secondary Education
10th passed -
West Bengal Board of Secondary Education