ANAMIKA SINGH
Senior Business Analyst
New Delhi
Summary
Perceptive Business Analyst with 8.5+ years’ experience in defining business solutions working with business owners and IT development staff in product management, user experience design, application support along with marketing verticals. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Senior Business Analyst
Fidelity International
Gurgaon
08.2022 - Current
- Collaborating with the Change Management and the Enterprise Data Governance team in the application and deployment of data policies, processes and their continued enforcement to include areas such as data lineage, data quality, data controls, risks, etc in building a scalable Global Platform Solutions business to balance our revenue streams and mitigate the risk of market movements which affects 2.91M customer.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Worked with team in designing, defining and implementing a data governance framework including the data management, data quality and strict adherence to the agreed data classification process at business level which affect our overall total assets of $697Bn comprises of Assets under Management and assets under administration (AUA) across all businesses internationally (comprising both Fidelity International and Fidelity Canada).
- Grew business analysis team to support division growth and create robust team by replacing underperforming staff and recommending staff members for permanent roles.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Developed diverse reporting packages to meet individual needs of cross functional business teams, product management and senior leadership.
- Engaged with stakeholders across all impacted groups and locations to ensure a full understanding of the end-to-end business processes and influence the new changes in the direction of simplification and/or industry standardization.
- Worked with the Finance Data Domain Business Owners, Product Owners, Data Target Operating Model (TOM) workstream, and other senior business stakeholders to design and implement a TOM that delivers the domain solution as part of a scalable, knowledgeable, and efficient operation
Senior Business Analysts
United Health Group
Gurgaon
04.2021 - 06.2022
- Projects: United Strategic Platform- E&I Constituent Services for US Healthcare
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Handlings business processes and translating them to develop and enhance application.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Analyzed performance metrics to identify opportunities to increase sales.
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
Business Analyst
Conduent Business Service LLP
Noida
07.2018 - 04.2021
- Projects: Claim Review Management system
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Domain: US Healthcare
- Requirements Elicitation, BRD, FRS, Use Cases, User Stories, Wire Frames, SRS Documentation workflow design, functional testing
- Acumen for understanding business processes and how they translate to software applications
- Interaction with different stakeholders (Client, development team, testing team) to ensure timely deliveries.
- Responsibility to support both Onshore and offshore team resources in testing, application integration and user acceptance.
- Responsible for UAT Sign Off from business.
- Monitors project progress by Daily Stand-ups, Sprint review, publishing progress reports
- Specialization in client handling & Client interaction (offshore & domestic clients)
- Analytical and problem-solving skills with multi-tasking abilities
Business Analyst
Sterco Digitex Pvt. Ltd
Noida
02.2017 - 07.2018
- Domain: E-commerce, Education, Retail, Automotive, B2B and relative Mobile App
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Project Planning, Gathered Requirements & Analysis till UAT sign-offs (RTM, Sprint planning
- Functional Testing, UAT Sign-off and User Training)
- Deliver Presentations, Product Demo to prospecting clients
- Collected and Translated Client Requirements into Functional ones (BRD, FRD, SRS, User Stories, Use Cases)
- Dealt closely with clients at every step of the software development life cycle.
Associate Business Analyst
GCS Solutions Management Pvt. Ltd
Gurgaon
02.2016 - 02.2017
- Act as a liaison between Business, technical analysts, developers, designers and management
- Determine flow of process by analysing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications
- Monitors project progress by tracking activity; resolving problems, publishing progress reports
- Deliver Presentations, Product Demo to prospecting clients.
Education
Bachelor of Technology - Information Technology
United College Of Engineering & Research
Allahabad 08.2011 - 06.2015
High School Diploma -
RLB
Lucknow, India 03.2007 - 05.2010
Skills
BRD, FRS, SRS, User Storiesundefined
Accomplishments
- Active Participation in International Conference on Intelligent Systems and Networks (IISN).
- Winner in various Group Discussion Contests, Debates & Cultural Programs at academic level.
- Skillsoft Certified Digital Transformation using robots and RPA in Workplace
- Skillsoft Certified Agile Scrum Overview
- Training :The basic of Blockchain
- Led team to meet 80% of SLAs by streamlining business processes and identifying areas for improvement.
- Earned the star of the team Award for many years in a row for documenting, redesigning and improving business processes.
- Coordinated cross-functional teams and provided business analysis for many projects totaling $500 million.
- Reduced organizational operating costs by 30% by streamlining processes.
Domain & Tools
(US) Health Care, Education, E-commerce, Automotive, Transportation, Insurance.
Tableau 10.3, MS Office, MS(Visio), Power BI 2.6, Jira, Toad, TFS.
Timeline
Senior Business Analyst
Fidelity International
08.2022 - Current
Senior Business Analysts
United Health Group
04.2021 - 06.2022
Business Analyst
Conduent Business Service LLP
07.2018 - 04.2021
Business Analyst
Sterco Digitex Pvt. Ltd
02.2017 - 07.2018
Associate Business Analyst
GCS Solutions Management Pvt. Ltd
02.2016 - 02.2017
Bachelor of Technology - Information Technology
United College Of Engineering & Research
08.2011 - 06.2015
High School Diploma -
RLB
03.2007 - 05.2010
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