RICHA KUMARI
Summary
Dynamic professional with a proven track record at ICICI Bank, enhancing client retention and driving business growth through strategic planning and data analysis. Expertise in Microsoft Excel and team collaboration, with a focus on process improvement and stakeholder relations to achieve operational efficiency and profitability.
Overview
1
1
year of professional experience
Work History
Deputy Manager II
ICICI BANK
07.2025 - Current
- Boosted client retention through CRM.
- Drove business growth and partnerships.
- Executed strategies for profit and efficiency.
- Analyzed data for key business insights.
- Improved processes using analytics.
- Managed teams and stakeholder relations.
Internship
ICICI Prudential Mutual Fund
04.2024 - 06.2024
- Analyzing customers' behavior toward risk versus reward.
- Gained hands-on experience in financial markets and fund management.
- Built client communication and regulatory awareness skills.
- Applied analytical tools to interpret investor behavior.
Education
PGDM - Financial Management
Xavier Institute of Social Service
Ranchi04-2025
Economics (Hons)
St. Xavier's College
Ranchi04-2022
Skills
- Microsoft Excel and Power BI
- Problem-solving
- Team collaboration
- Leadership skills
- Communication proficiency
- Financial analysis
- Strategic planning
- Business analytics
- Risk assessment
- Operations management
Professional Courses
- NISM-Series-V-A: Mutual Fund Distributors Certification Examination
- Preparing to manage Human Resources
- Investment risk management
- Fundamentals of management
Affiliations
· Advanced Machine Learning Models for Process Optimization (Ongoing)
Developed predictive analytics solutions to enhance operational efficiency in smart manufacturing
· Steel-a-thon by TATA Steel
Designed a strategic business plan addressing key challenges in the steel industry
· Coca-Cola Disrupt Season-3 Case Study
Proposed innovative solutions for market expansion and brand positioning.
Timeline
Deputy Manager II
ICICI BANK
07.2025 - Current
Internship
ICICI Prudential Mutual Fund
04.2024 - 06.2024
PGDM - Financial Management
Xavier Institute of Social Service
Economics (Hons)
St. Xavier's College
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