RICHA KUMARI

Summary

Dynamic professional with a proven track record at ICICI Bank, enhancing client retention and driving business growth through strategic planning and data analysis. Expertise in Microsoft Excel and team collaboration, with a focus on process improvement and stakeholder relations to achieve operational efficiency and profitability.

Overview

year of professional experience

Work History

Deputy Manager II

ICICI BANK

07.2025 - Current

Boosted client retention through CRM.
Drove business growth and partnerships.
Executed strategies for profit and efficiency.
Analyzed data for key business insights.
Improved processes using analytics.
Managed teams and stakeholder relations.

Internship

ICICI Prudential Mutual Fund

04.2024 - 06.2024

Analyzing customers' behavior toward risk versus reward.
Gained hands-on experience in financial markets and fund management.
Built client communication and regulatory awareness skills.
Applied analytical tools to interpret investor behavior.

Education

PGDM - Financial Management

Xavier Institute of Social Service

Ranchi

04-2025

Economics (Hons)

St. Xavier's College

Ranchi

04-2022

Skills

Microsoft Excel and Power BI
Problem-solving
Team collaboration
Leadership skills
Communication proficiency

Financial analysis
Strategic planning
Business analytics
Risk assessment
Operations management

Websites

https://www.linkedin.com/in/richa-kumari-69977b237

Professional Courses

NISM-Series-V-A: Mutual Fund Distributors Certification Examination
Preparing to manage Human Resources
Investment risk management
Fundamentals of management

Affiliations

· Advanced Machine Learning Models for Process Optimization (Ongoing)

Developed predictive analytics solutions to enhance operational efficiency in smart manufacturing

· Steel-a-thon by TATA Steel

Designed a strategic business plan addressing key challenges in the steel industry

· Coca-Cola Disrupt Season-3 Case Study

Proposed innovative solutions for market expansion and brand positioning.

Timeline