Richa Sabharwal
Trainer/Examiner
Gurgaon
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
2
2
Languages
Work History
IELTS Examiner
IDP Education Services India (contractual/Part time)
09.2017 - Current
- Working as an IELTS marker with IDP Education Services ltd LLP
- Marking and rating the Reading and listening papers of the IELTS examination in accordance with the guidelines laid down by Cambridge.
- Responsible for confidentiality and integrity of documents.
- Collaborated with team members to develop best practices for reviewing exam sheets and maintaining accuracy.
- Served as a subject matter expert on specific issues, guiding colleagues in their evaluations when needed.
- Collected and graded examinations.
- Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
- Assisted in the development of training materials, improving examiner knowledge and skillsets.
- Mentored junior examiners on best practices for conducting thorough evaluations while adhering to established guidelines.
- Ensured compliance with relevant policies, and procedures throughout the examination process.
- Provided clear explanations of decisions made during examinations, enhancing transparency between colleagues and SMEs
SAT trainer (Evidence based reading and writing)
MindSAT June 2017 Till Date
06.2017 - Current
- Currently employed as a trainer for evidence-based reading and writing
- The job involves training children in English for their PSAT and SAT exams
- Assessed students' needs and created individualized tutoring programs in English for one-on-one lessons
- Developed lesson plans, instructional materials and written practice tests for SAT and PSAT training courses.
- Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Researched teaching methods to optimize immersion and information absorption in and out of class
- Designed original lesson plans to effectively and creatively help students improve their conversation, grammar, and vocabulary skills.
- Hold classes for students from Delhi NCR schools and impart necessary skills for them to excel in their exam.
- Facilitated virtual, in-person and blended learning sessions.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Store Manager
Liberty Exclusive ,Sahara Mall
01.2005 - 07.2017
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Tracked trends and suggested enhancements to both challenge and refine the outlet's product offerings.
- Solely responsible for compilation of data and keeping the books of accounts and ensuring coordination with the chartered accountant
- Assisted with hiring, training and mentoring new staff members.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Interacted well with customers to build connections and nurture relationships.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Education
MBA in Finance -
Bharti Vidyapeeth's Institute of Management and Research (University of Pune)
Pune, MaharashtraB.Com - undefined
Daulat Ram College, Delhi University
Skills
Time Management
Team building
Organizational Skills
Excellent Communication
Teamwork and Collaboration
Interpersonal Communication
Certification
IELTS
Timeline
IELTS Examiner
IDP Education Services India (contractual/Part time)
09.2017 - Current
IELTS
06-2017
SAT trainer (Evidence based reading and writing)
MindSAT June 2017 Till Date
06.2017 - Current
Store Manager
Liberty Exclusive ,Sahara Mall
01.2005 - 07.2017
MBA in Finance -
Bharti Vidyapeeth's Institute of Management and Research (University of Pune)
B.Com - undefined
Daulat Ram College, Delhi University