Riddhi Patel
Surat
Summary
People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for new role where hard work and dedication will be highly valued. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Business Development Executive
Europa Worldwide Group
Leeds
07.2023 - 01.2024
- Actively promoting the brand and always provide exceptional customer service.
- Provide advice and guidance to resolve queries and objections and ensure follow up.
- Plan personal sales activity effectively with regular contact via , email and face to face .
- Collaborated with sales and marketing departments to support client acquisition.
- Communicated directly with customers and partners to build strong business networks and relationships.
Leeds Beckett university, Student ambassadors
Leeds
10.2022 - 06.2023
- Took extracurricular classes and attended workshops to expand knowledge
- Provide guidence to newly admitted students on course selection and other matter related to student lif
- Demonstrated leadership as student representative, advocating for student needs and concerns
- Attended workshops and training sessions, enhancing practical skills relevant to coursework.
Business Development Executive
Koncept Cloud Ltd
Surat
06.2021 - 07.2022
- Handling customer queries
- Providing information about products and services
- Evaluating leads to assess convertibility ratio
- Planned online content management and social media strategy
- Forecasted sales and market trends to improve business strategy.
Education
Msc Management And International Business - Business
Leeds Beckett University
Leeds, United Kingdom 09.2022 - 01.2023
Bachelor Of Commerce - Accounting And Business Management
SDJ International College
Surat, India 06.2019 - 11.2021
Higher Secondary Education - Commerce
R.S.M Punnawala Sarvajanik Experimental School
01.2016 - 03.2018
Skills
Communication and interpersonal skills
Collaboration skills
Project management skills
Research and strategy
Business intelligence
Order management
Excellent listening skills
Certification
Currently perusing
Timeline
Currently perusing
01-2024
Business Development Executive
Europa Worldwide Group
07.2023 - 01.2024
Leeds Beckett university, Student ambassadors
10.2022 - 06.2023
Msc Management And International Business - Business
Leeds Beckett University
09.2022 - 01.2023
Business Development Executive
Koncept Cloud Ltd
06.2021 - 07.2022
Bachelor Of Commerce - Accounting And Business Management
SDJ International College
06.2019 - 11.2021
Higher Secondary Education - Commerce
R.S.M Punnawala Sarvajanik Experimental School
01.2016 - 03.2018