RISHABH RAWAT
Nagpur
Summary
Experienced Area Manager with a strong background in Sales, Collection, and Servicing SME and large accounts. Skilled in driving business growth by managing Agency, Broking, and BANCA channel teams. Able to build valuable partnerships, support cross-selling initiatives, and ensure client satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Area Sales Manager
Niva Bupa Health Insurance Co Ltd.
Nagpur
2021.06 - Current
- Conferred with merchants and developed partnerships to capitalize on new sales opportunities.
- Established productive and professional relationships with key personnel in assigned customer accounts.
- Managing existing Sales pipeline and driving business opportunities in Rest of Maharashtra, Chhattisgarh, Jharkhand, Odisha, and Goa.
Sales Manager - Agency
ICICI Lombard GIC Ltd.
2019.01 - 2024.06
- Driving Sales through a dedicated team of channel partners (Brokers/Agents) with the right product mix
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Tracked monthly sales to generate reports for business development planning.
- Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
Assistant Manager-Retentions & Relations
Vodafone Cellular Ltd.
2015.11 - 2019.01
- Led a team of 10 people and administered customer relationships and retention to facilitate sales, collections, and revenue enhancement.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated daily tasks to team members to optimize group productivity.
- Driving Collections and Retentions from call center and Agency with 20 on-field FOS.
- We cross-selling and up-selling products like Add-on Connections, Mobile Packs, Digital Tools, and 4G SIMs.
Senior Area Service In-charge
Tata Sky India Pvt. Ltd.
Nagpur
2013.03 - 2015.11
- Successfully managed a wide range of functions, including channel operations, customer relationship management, customer audits, market surveying, material coordination, training, and revenue assurance across 4 districts.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Reviewed completed work to verify consistency, quality and conformance.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Analyzed business performance data and forecasted business results for upper management.
Assistant Manager- Operations
Cinépolis India Pvt. Ltd.
Bangalore
2010.11 - 2013.02
- Coordinated with the Unit Manager to strategize for marketing plans and budgets, thereby ensuring optimum customer satisfaction and profitability on an ongoing basis.
- Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Recruited qualified candidates to bolster department operations and increase productivity.
- Developed, implemented and updated departmental policies and procedures to meet business objectives and goals.
- Assessed sales reports, activity reports and financial statements to measure productivity and goal realization.
Acquisition Manager
Deutsche Bank AG
Bangalore
2010.03 - 2010.10
- Successfully developed business through different channels of acquisition (Corporate & Retail); maintained relations with existing customers and developed new customers through appropriate propositions, ethical sales methods and relevant internal liaison to optimize quality of service, business growth and customer and satisfaction
Market Research Intern
McDonlads India
Bengaluru
2009.04 - 2009.06
- Generated real-time data collection through open-forum discussions, surveys and questionnaires created for target audience.
- Developed marketing strategies for products and services and identified target consumer audiences.
Education
PGPM (Marketing & Business Administration) -
Bhavan SIET Institute of Management
Bangalore01.2010
B.Com. -
G S College of Commerce & Economics
Nagpur01.2007
12th -
G S College of Commerce & Economics
Nagpur01.2004
10th -
B.K.V.V (CBSE Board)
Unknown01.2002
Skills
- B2B Sales
- Presentations and proposals
- Market and competitive analysis
- Territory and account management
- Consultative and relationship-selling
- Partnership Development
- New Account Development
- Complex negotiations
- Retentions & Relations
- Collections
- Sales Training
Personal Information
- Passport Number: Available
- Date of Birth: 11/26/86
- Marital Status: Single
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- Endurance Cycling
- Running
- Cross fit training
Accomplishments
- Awarded Pop Corn certificate from National Head for innovative and interactive presentation for patrons in Cinepolis India Pvt. Ltd.
- Received multiple Quarterly awards for highest Retention and Collections in Vodafone Cellular Ltd.
- Achieved the Highest VOD in a special product campaign in Tatasky Pvt. Ltd.
- Best debutant award for FY2021-22 in Niva Bupa
- Qualified for H2 Masterclass FY2022-23 Pattaya, Thailand in Niva Bupa
- Qualified for the annual Target WOW club for FY2023-24 in NIva Bupa
Certification
- Completed Google Analytics for Beginners certification program
- Ongoing 4P Model for Strategic Leadership from Harvard Kennedy School
- Planning to complete Google Project Management certification
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Marathi
Beginner (A1)
A1
Affiliations
- Completed BRM Breve Ride of 200 Kms in cycling and awarded Certificate and Medal from Audax India Randonneurs (AIR) 2021
- Awarded completion medal from Pro Health foundation for completing 200 Kms cycling BRM by Dr Amit Samarth (founder of Miles & Milers group)
- Awarded Medal for 21 Kms Marathon by Orange City Runners in 2022
- Completed Lokmat Maha Marathon of 10 Kms in 2021
- Awarded Pedal Strong Medal for virtual cycling challenge in 2021
Timeline
Area Sales Manager
Niva Bupa Health Insurance Co Ltd.
2021.06 - Current
Sales Manager - Agency
ICICI Lombard GIC Ltd.
2019.01 - 2024.06
Assistant Manager-Retentions & Relations
Vodafone Cellular Ltd.
2015.11 - 2019.01
Senior Area Service In-charge
Tata Sky India Pvt. Ltd.
2013.03 - 2015.11
Assistant Manager- Operations
Cinépolis India Pvt. Ltd.
2010.11 - 2013.02
Acquisition Manager
Deutsche Bank AG
2010.03 - 2010.10
Market Research Intern
McDonlads India
2009.04 - 2009.06
PGPM (Marketing & Business Administration) -
Bhavan SIET Institute of Management
B.Com. -
G S College of Commerce & Economics
12th -
G S College of Commerce & Economics
10th -
B.K.V.V (CBSE Board)
- Completed Google Analytics for Beginners certification program
- Ongoing 4P Model for Strategic Leadership from Harvard Kennedy School
- Planning to complete Google Project Management certification
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