Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Rishi Sharma

Betul

Summary

Accomplished Branch Head with a proven track record at HDFC Bank Ltd., enhancing branch profitability and customer satisfaction through strategic sales and operational improvements. Expert in compliance management and Microsoft Office, with a flair for leading teams to exceed targets. Demonstrates exceptional communication skills and a commitment to driving revenue growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Branch Head

HDFC Bank Ltd.
AMLA
03.2024 - Current
  • Handle Branch HNI client, team verification, and take care of branch profitability.
  • Also, take care of Branch NAV growth, TPP business, and revenue income generation.
  • Developed strategies to increase sales and improve customer satisfaction levels.

Branch Head

AU Small Finance Bank
Betul , Agar
09.2019 - 03.2024
  • Direct all operational aspects, including distribution operations, customer service, human resources, administration, and sales.
  • Managed daily operational audit of a branch, including customer service, staff tracking ,and product selling .

Branch Operations Manager

Equitas Small Finance Bank
Betul
09.2016 - 09.2019
  • Team handling and operation management.
  • Ensured compliance with banking regulations and policies.
  • Developed strategies to optimize branch operations.
  • Monitored staff performance and provided feedback.

Assistant Manager

Axis Bank Ltd
Betul
10.2012 - 09.2016
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Managed customer service inquiries and complaints in a timely manner.
  • Handling all branch operation entries and generating sales business to provide good customer service.

Education

PDGCA - Computers

Makhanlal University
01.2015

MBA/PGDM - Marketing

Barkatullah University
01.2012

B.Sc - Computers

Barkatullah University
01.2010

Skills

  • Skilled in Microsoft Office
  • Effective Team Management
  • Excellent communication skills
  • Compliance management
  • Sales management

Accomplishments

  • Winner in IPG contest in Axis bank ltd and also qualify domestic and abroad contest, 300% achievement overall IPG points YOY during my service.
  • In equitas SFB set entire new branch and attend many insurance contest RNR and got trophy from MD. Got promoted 2 times in just 4 year of service.
  • IN AU SFB 280% YOY Insurance targets achieved and 5 times BBPL winner , Many contest qualified and attend RNR during my service.

Certification

IRDA And AMFI qualified.

PGDCA , ADCA

Languages

Hindi
First Language

Timeline

Branch Head

HDFC Bank Ltd.
03.2024 - Current

Branch Head

AU Small Finance Bank
09.2019 - 03.2024

Branch Operations Manager

Equitas Small Finance Bank
09.2016 - 09.2019

Assistant Manager

Axis Bank Ltd
10.2012 - 09.2016

PDGCA - Computers

Makhanlal University

MBA/PGDM - Marketing

Barkatullah University

B.Sc - Computers

Barkatullah University

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Rishi Sharma