Summary
Overview
Work History
Education
Skills
Certification
Volunteering Experience
Interests
Recommendations
Additional Information
Timeline
Generic

Ritesh Berwal

Business Development Executive
Bahadurgarh,Haryana

Summary

I have been working in the hospitality industry for several years now with a keen eye for details and proven business development experience. My work ethic is of great integrity, team work and always eager to learn from new and existing colleagues. I believe with my enthusiasm, commitment and passion you can make a difference every day in my role. As you know the success is about to find out the true meaning of the life you live, you might be better in knowing your purpose than at all times.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Business Development Executive

Square Yards
Gurugram, Haryana
07.2021 - 10.2021
  • Proactively initiate and engage sales calls to new prospects.
  • Closes new business deals by coordinating requirements; developing and negotiating contracts.
  • Locates potential business deals by contacting potential customers; discovering and exploring opportunities.
  • Interface with existing strategic customers to solidify mutual expectations of performance growth.
  • Determine new opportunities by analyzing business needs.
  • Build referral and legal generation network.

F&B Associate

Crowne Plaza Hotels & Resorts
Rohini, New Delhi
10.2019 - 08.2020
  • Be environmentally aware.
  • Follow up and check on the job training.
  • Manage guest queries in a timely and efficient manner.
  • Recognize the VIP's and regular guests when walking into the outlet.
  • Handling telephone calls and managing table reservations.
  • To attend all daily morning briefing held by the F& B manager.
  • To ensure that all service operation procedures are followed at all the times.

Customer Service Advisor

British Airways
Gurugram, Haryana
06.2018 - 10.2019
  • Responsible to undertake all back office-related activities, which includes handling queues,reissues, handling advanced fares and ticketing etc.
  • To provide support during business contingency that may arise including mass disruptions.
  • Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance.
  • To deliver departmental and/or team targets to attain customer service and revenue.
  • To maintain data protection and confidentiality for both staff and customers.
  • Responsible for self-development to ensure own technical and product knowledge is kept up-to-date.

Education

Bachelor of Science - Hospitality Management & Catering Science

Bharathiar University, Coimbatore
Through UEI Global, New Delhi
07.2016 - 06.2019

Diploma - FCIHM

Hotelshool The Hague, Netherlands
Through UEI Global, New Delhi
07.2016 - 07.2017

Skills

Property Management System

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Certification

Google Digital Unlocked From Google India (09/2020).

Volunteering Experience

INTERNSHIP
The Leela Ambience Convention Hotel | Karkarduma, New Delhi | Sept 2017 - Mar

2018

  • Exposed to all operational areas of hotel F&B Service, Food Production, Front
    Office, and Housekeeping.
  • Opera, Micros, and Property Management System (PMS).
  • I have done three months in Front Office At Concierge Desk.
  • I have done one month in Food & Beverage Service At Cafe Knosh ( Coffee
    Shop ) 24X7 Hours.
  • Responsibilities undertaken.

Interests

Crossfit

Music

Learning New Things

Reading Literature

Recommendations

Mr. Jai Tandon

Concierge Manager & Front Office Manager| The Grand Vasant Kunj, New Delhi|

Sept 2017

Phone No:- (+91) 7259843377

Mr. Prateek Pahwa

Regional Head I Square Yards, Gurugram, Haryana I July 2021

Phone No:- (+91) 9650090490

Additional Information

W.No.9, Street No.3, Baljeet Nagar, Near Iskon
Temple, Nahra Nahri Road, Bahadurgarh,
Distt- Jhajjar, Haryana 124507, India

Timeline

Business Development Executive

Square Yards
07.2021 - 10.2021

Google Digital Unlocked From Google India (09/2020).

06-2020

F&B Associate

Crowne Plaza Hotels & Resorts
10.2019 - 08.2020

Customer Service Advisor

British Airways
06.2018 - 10.2019

Appreciation Certificate From The Leela Ambience Convention Hotel Delhi (03/2018).

03-2018

Appreciation Certificate From Kingdom Of Dreams (08/2017)

08-2017

Appreciation Certificate From Indian Premier League (05/2017).

05-2017

Bachelor of Science - Hospitality Management & Catering Science

Bharathiar University, Coimbatore
07.2016 - 06.2019

Diploma - FCIHM

Hotelshool The Hague, Netherlands
07.2016 - 07.2017

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Ritesh BerwalBusiness Development Executive