RITISHA SHARMA
Summary
I am a data-driven professional with strong data modelling, SQL, NoSQL, and Power BI skills, complemented by hands-on experience in Salesforce Admin and application development. My expertise lies in developing data solutions, conducting path analysis, and managing complex projects, having supported over 50 key clients through the entire Software Development Life Cycle. I excel at translating complex data into actionable business outcomes, and I am confident in my ability to leverage my technical and analytical skills to drive success in any team.
Overview
1
1
year of professional experience
Work History
Salesforce Business Analyst
Cyntexa
01.2024 - 08.2024
- I supported over 20+ key clients throughout the Software Development Life Cycle, developing prototypes and workflow diagrams to enhance system understanding and efficiency
- I collaborated with stakeholders to translate business needs into Salesforce functionalities, provided user training and ongoing support, and conducted testing to ensure configurations met requirements and best practices
- Additionally, I performed in-depth analysis of business practices and offered recommendations for process improvements
UpGrad
- I completed a comprehensive training program with Upgrad, where I mastered SQL, Excel, NoSQL, Power BI, various algorithms, and data modeling
- The program emphasized data analytics, equipping me with the skills to analyze and interpret complex datasets, apply advanced algorithms, and generate data-driven insights to support business decisions
- Additionally, I worked on projects involving SQL database management, Excel data analysis, and Power BI dashboards, further honing my ability to turn data into actionable business strategies
Skills
- Python
- C
- JIRA
- ZOHO
- Scrum
- Kanban
- SQL
- NoSQL
- PostgreSQL
- Excel
- Power BI
- Tableau
- Salesforce Reports and Dashboards
- Flow and Process Diagramming
- Salesforce Administrator
- Salesforce Service Cloud
- Salesforce Sales Cloud
Timeline
Salesforce Business Analyst
Cyntexa
01.2024 - 08.2024
UpGrad
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