RITTICK DAS
Kolkata
Summary
Committed and outcome-oriented hotel professional with a fervor for providing outstanding guest experiences. Demonstrated proficiency in delivering customer service, effective communication, and adept problem-solving. A meticulous individual dedicated to upholding elevated standards in hotel operations. Recognized for fostering collaborative teamwork and exhibiting adaptability.
Overview
6
6
years of professional experience
Work History
Senior Captain
The Soda Factory
Bangalore
12.2024 - Current
Food and Beverage Team Leader
Hashtag
Kolkata
12.2023 - 12.2024
- In charge of holding and monitoring an entire section
- Trained new employees on restaurant operations according to company procedures
- Checked stock levels regularly and placed orders for supplies when required
- Maintaining the attendance register of employees
Food and Beverage Associate
Refinery 091
Kolkata
09.2022 - 11.2023
- Carried out orders in a timely manner while ensuring accuracy in order taking and delivery of food to guests
- Reviewed daily menus with waitstaff to ensure accuracy in order taking process
- Setting up the side sections before starting an operation
Food and Beverage Associate
Howard Johnson by Wyndham
Kolkata
02.2022 - 09.2022
- Taking orders or respond to inquiries through phone calls for the in room dining service
- Took orders accurately and delivered food promptly to the guest's room or suite
- Set up trays according to established guidelines for each order
- Clearence of the orders delivered to the guests
Food and Beverage Trainee
Howard Johnson by Wyndham
Kolkata
11.2021 - 02.2022
- Side section clearance at the restaurant
- Back area clearance
Food and Beverage Intern
Radisson Blu Resort
Goa
09.2018 - 02.2019
Education
Bachelors - Business Management: Hospitality Administration And Management
Gurunanak Institute of Hotel Management
Kolkata, WB07.2020
Skills
- Customer Service
- Communication
- Teamwork
- Time Management
- Technical Skills
- Multitasking
- Resilience
Languages
- Bengali, First Language
- English, Upper Intermediate (B2)
- Hindi, Proficient (C2)
Appreciation letter
Received accolades for showing passion and dedication towards duties and responsibilities allocated. My positive attitude, punctuality and respect towards seniors was also greatly appreciated.
Timeline
Senior Captain
The Soda Factory
12.2024 - Current
Food and Beverage Team Leader
Hashtag
12.2023 - 12.2024
Food and Beverage Associate
Refinery 091
09.2022 - 11.2023
Food and Beverage Associate
Howard Johnson by Wyndham
02.2022 - 09.2022
Food and Beverage Trainee
Howard Johnson by Wyndham
11.2021 - 02.2022
Food and Beverage Intern
Radisson Blu Resort
09.2018 - 02.2019
Bachelors - Business Management: Hospitality Administration And Management
Gurunanak Institute of Hotel Management
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