Dynamic and results-driven Front Office Manager with 14+ years of experience in luxury and boutique hotels. Adept at leading front office operations, optimizing guest satisfaction and driving team excellence. Proven expertise in managing reservations, overseeing channel manager, enhancing guest services and ensuring seamless daily operations. Passionate about training and developing high-performing teams to deliver worldclass hospitality. Committed to creating exceptional guest experiences through proactive problem-solving, operational efficiency, and attention to detail.
Hi, I’m
Rituraj Pradhan
Balliguda
Summary
Overview
16
years of professional experience
Work History
THE PRESIDENCYBHUBANESWAR
FRONT OFFICE MANAGER
03.2025 - Current
Job overview
SWOSTI CHILIKA RESORTCHILIKA
FRONT OFFICE MANAGER
07.2023 - 02.2025
Job overview
THE PRESIDENCYBHUBANESWAR
FRONT OFFICE MANAGER
11.2021 - 07.2023
Job overview
HOTEL SHAKTI CONTINENTALANUGUL
FRONT OFFICE MANAGER (CORP. SALES)
10.2018 - 10.2021
Job overview
DUKES RETREATKHANDALA
ASST. FRONT OFFICE MANAGER
04.2018 - 10.2018
Job overview
DUKES RETREATKHANDALA
DUTY MANAGER
09.2016 - 03.2018
Job overview
HOTEL AURORA TOWERSPUNE
FRONT OFFICE EXECUTIVE
06.2015 - 08.2016
Job overview
ST LAURN BUSINESS HOTELPUNE
FRONT OFFICE EXECUTIVE
10.2014 - 05.2015
Job overview
SWOSTI PREMIUMBHUBANESWAR
FRONT OFFICE SUPERVISOR
03.2014 - 10.2014
Job overview
LA FRANKLIN HOTELBHUBANESWAR
SR. FRONT OFFICE ASSISTANT
02.2013 - 03.2014
Job overview
THE HHIBHUBANESWAR
FRONT OFFICE ASSISTANT
07.2011 - 07.2012
Job overview
FORTUNE PARK GALAXYVAPI
HOTEL OPERATIONAL TRAINEE
06.2010 - 06.2011
Job overview
THE HHIBHUBANESWAR
INDUSTRIAL TRAINEE
09.2009 - 02.2010
Job overview
Education
Biju Pattnaik College of Hotel Management & TourismBhubaneswar
Bachelor Degree from Tourism & Hospitality Services
University Overview
Adivasi CollegeBalliguda
Intermediate Science
University Overview
Govt. High SchoolBalliguda
Matriculation
University Overview
Skills
- IDS Software
- Channel Manager
- Records Management
- Inventory Management
- Budgeting and forecasting
- Database Creation
- Expense Reduction
- Highly Organised
- Initiative Driven
- Collaborative
- Delivering Positive Guest Engagement
- Extreme Accountability & Ownership
Skills Summary
Skills Summary
- Proficient in IDS Software and Channel Manager systems
- Experienced in Records & Inventory Management
- Skilled in Budgeting and Forecasting
- Strong in Database Creation and Maintenance
- Focused on Expense Reduction and Operational Efficiency
- Highly Organised and Detail-Oriented
- Initiative-Driven with a proactive approach
- Collaborative team player
- Committed to Positive Guest Engagement
- Demonstrates High Accountability and Ownership
Personal Information
Personal Information
- Date of Birth: 29th September 1990
- Father Name: Mr. Basant Kumar Pradhan (Retired CRPF Personel)
- Mother Name: Smt. Gayatri Devi Pradhan (House Maker)
Languages
Languages
- Hindi
- Odia
- Marathi
- English, Advanced
- Hindi, Advanced
- Odia, Native
- Marathi, Intermediate
Hobbies and Interests
Hobbies and Interests
Playing FootballTimeline
FRONT OFFICE MANAGER
THE PRESIDENCY
03.2025 - Current
FRONT OFFICE MANAGER
SWOSTI CHILIKA RESORT
07.2023 - 02.2025
FRONT OFFICE MANAGER
THE PRESIDENCY
11.2021 - 07.2023
FRONT OFFICE MANAGER (CORP. SALES)
HOTEL SHAKTI CONTINENTAL
10.2018 - 10.2021
ASST. FRONT OFFICE MANAGER
DUKES RETREAT
04.2018 - 10.2018
DUTY MANAGER
DUKES RETREAT
09.2016 - 03.2018
FRONT OFFICE EXECUTIVE
HOTEL AURORA TOWERS
06.2015 - 08.2016
FRONT OFFICE EXECUTIVE
ST LAURN BUSINESS HOTEL
10.2014 - 05.2015
FRONT OFFICE SUPERVISOR
SWOSTI PREMIUM
03.2014 - 10.2014
SR. FRONT OFFICE ASSISTANT
LA FRANKLIN HOTEL
02.2013 - 03.2014
FRONT OFFICE ASSISTANT
THE HHI
07.2011 - 07.2012
HOTEL OPERATIONAL TRAINEE
FORTUNE PARK GALAXY
06.2010 - 06.2011
INDUSTRIAL TRAINEE
THE HHI
09.2009 - 02.2010
Biju Pattnaik College of Hotel Management & Tourism
Bachelor Degree from Tourism & Hospitality Services
Adivasi College
Intermediate Science
Govt. High School
Matriculation