Rituraj Pradhan
Balliguda,Odisha
Summary
Dynamic and results-driven Front Office Manager with 14+ years of experience in luxury and boutique hotels. Adept at leading front office operations, optimizing guest satisfaction and driving team excellence. Proven expertise in managing reservations, overseeing channel manager, enhancing guest services and ensuring seamless daily operations. Passionate about training and developing high-performing teams to deliver world-class hospitality. Committed to creating exceptional guest experiences through proactive problem-solving, operational efficiency, and attention to detail.
Overview
15
15
years of professional experience
Work History
FRONT OFFICE MANAGER
THE PRESIDENCY
BHUBANESWAR
03.2025 - Current
FRONT OFFICE MANAGER
SWOSTI CHILIKA RESORT
CHILIKA
07.2023 - 02.2025
FRONT OFFICE MANAGER
THE PRESIDENCY
BHUBANESWAR
11.2021 - 07.2023
FRONT OFFICE MANAGER (CORP. SALES)
HOTEL SHAKTI CONTINENTAL
ANUGUL
10.2018 - 10.2021
ASST. FRONT OFFICE MANAGER
DUKES RETREAT
KHANDALA
04.2018 - 10.2018
DUTY MANAGER
DUKES RETREAT
KHANDALA
09.2016 - 03.2018
FRONT OFFICE EXECUTIVE
HOTEL AURORA TOWERS
PUNE
06.2015 - 08.2016
FRONT OFFICE EXECUTIVE
ST LAURN BUSINESS HOTEL
PUNE
10.2014 - 05.2015
FRONT OFFICE SUPERVISOR
SWOSTI PREMIUM
BHUBANESWAR
03.2014 - 10.2014
SR. FRONT OFFICE ASSISTANT
LA FRANKLIN HOTEL
BHUBANESWAR
02.2013 - 03.2014
FRONT OFFICE ASSISTANT
THE HHI
BHUBANESWAR
07.2011 - 07.2012
Education
Bachelor Degree - Tourism & Hospitality Services
Intermediate Science - undefined
Matriculation - undefined
Skills
- IDS Software
- Channel Manager
- Records Management
- Inventory Management
- Budgeting and forecasting
- Database Creation
- Expense Reduction
- Highly Organised
- Initiative Driven
- Collaborative
- Delivering Positive Guest Engagement
- Extreme Accountability & Ownership
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Odia
Advanced (C1)
Marathi
Elementary (A2)
Skills Summary
IDS Software, Channel Manager, Records Management, Inventory Management, Budgeting and forecasting, Database Creation, Expense Reduction, Highly Organised, Initiative Driven, Collaborative, Delivering Positive Guest Engagement, Extreme Accountability & Ownership
Personal Information
- Title: FRONT OFFICE MANAGER
- Marital Status: Married
Hobbies and Interests
Playing Football
Timeline
FRONT OFFICE MANAGER - THE PRESIDENCY
03.2025 - Current
FRONT OFFICE MANAGER - SWOSTI CHILIKA RESORT
07.2023 - 02.2025
FRONT OFFICE MANAGER - THE PRESIDENCY
11.2021 - 07.2023
FRONT OFFICE MANAGER (CORP. SALES) - HOTEL SHAKTI CONTINENTAL
10.2018 - 10.2021
ASST. FRONT OFFICE MANAGER - DUKES RETREAT
04.2018 - 10.2018
DUTY MANAGER - DUKES RETREAT
09.2016 - 03.2018
FRONT OFFICE EXECUTIVE - HOTEL AURORA TOWERS
06.2015 - 08.2016
FRONT OFFICE EXECUTIVE - ST LAURN BUSINESS HOTEL
10.2014 - 05.2015
FRONT OFFICE SUPERVISOR - SWOSTI PREMIUM
03.2014 - 10.2014
SR. FRONT OFFICE ASSISTANT - LA FRANKLIN HOTEL
02.2013 - 03.2014
FRONT OFFICE ASSISTANT - THE HHI
07.2011 - 07.2012
Biju Pattnaik College of Hotel Management & Tourism - Bachelor Degree, Tourism & Hospitality Services
Adivasi College - Intermediate Science,
Govt. High School - Matriculation,