Rohit Bhagat

• Managed the entire sales lifecycle, engaging with a substantial number of qualified leads and guiding them through enrollment until final conversion.
• Provided tailored counseling and guidance to experienced professionals via phone and email interactions.
• Recommended the most suitable options to facilitate informed decision-making.
• Acted as a mentor and coach throughout the career transition process, offering ongoing support and encouragement.
• Leveraged industry knowledge and connections to provide networking opportunities and introductions to professionals in product-based companies.

During this period, I took a career break to attend to a family emergency. This time allowed me to provide crucial support and care for my family members during a challenging period. While my focus was on family responsibilities during this time, I remained committed to maintaining and enhancing my professional skills through independent study and occasional freelance projects. Now, with the situation resolved, I am eager to re-enter the workforce with renewed dedication and enthusiasm.

• Spearhead engagement with senior-level executives including VPs, AGMs, GMs, CEOs, and Founders to advocate for enrollment of their employees in upGrad programs.
• Cultivate strategic relationships with key decision-makers to drive business partnerships and program adoption.
• Provide personalized consultations and presentations to showcase the value proposition of upGrad programs tailored to the needs of each organization.
• Identify and leverage opportunities within existing client networks to expand program enrollment.
• Ensure seamless communication and follow-up to address inquiries and concerns promptly.
• Maintain accurate and up-to-date records of client interactions and conversions using CRM (Salesforce) (Leadsuqare)
• Exceed revenue targets and enrollment objectives through effective negotiation and objection handling.
• Collaborate with cross-functional teams to deliver exceptional customer experiences and drive program success.

• Plan to ensure that the weekly and monthly targets are made for each and every report of the team
• Responsible for meeting revenue targets and implementing new strategies.
  Responsible for developing and managing a sales team in the K1-12 sector.
• Involved in the planning and execution of new online and offline strategies to improve lead generation quality and expand our customer base regularly. I was also involved in improving old campaigns through constant feedback from the end users.
• Based on customer feedback and competitor analysis, worked on the introduction of new modules into the K-12 product to improve quality and drive better results.
• Directly responsible for maintaining daily and monthly reports of the performances of the sales team. This also involved editing the educational content and modifying strategies in order to boost sales.
• Involved in close monitoring of the post sales services being provided to customers in order to maintain and constantly improve the same.
• Closed long-term agreements through skilful negotiation.

• Own the entire proposal process: identify customer needs, develop win themes, and produce complete proposals
• Assess the competitive landscape and track key market trends and developments
• Provide administrative support as well as excellent customer service and smooth communications
• Maintain the database using your organizational skills to streamline processes and clean up the data