Rohit Deshmukh
Thane
Summary
Results-driven professional with background in managing high-value client accounts. Achievements include driving client satisfaction and loyalty through tailored account strategies. Known for exceptional teamwork and adaptability in dynamic environments. Proven skills in relationship management and strategic planning.
Overview
11
11
years of professional experience
Work History
Key Account Manager
Galaxy Office Automation Pvt. Ltd.
08.2019 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Built and maintained strong client relationships to drive business growth.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Expanded key account base by identifying and cultivating new business opportunities.
- Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
Enterprise Account Manager
Micropoint Computers Pvt. Ltd.
03.2014 - 07.2019
- Generated new contacts through networking and cold calling.
- Built and cultivated healthy pipeline of customers interested in partnering with company.
- Worked with service and project management departments to provide total support to clients.
- Demonstrated products, responded to questions, redirected concerns, and overcame objections to close sales.
- Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns.
- Provided exceptional pre-and post-sales support to clients, ensuring their satisfaction and driving repeat business.
Education
MBA - Systems & Marketing
MIT School of Telecom Management
Pune 04.2001 -
Bachelor of Engineering - Electronics & Telecommunications
Smt. Kashibai Navale College of Engineering
Pune, India 04.2001 -
Skills
Key account management
Road Trips
Passionate about self-drive road trips across diverse regions of India.
Timeline
Key Account Manager
Galaxy Office Automation Pvt. Ltd.
08.2019 - Current
Enterprise Account Manager
Micropoint Computers Pvt. Ltd.
03.2014 - 07.2019
MBA - Systems & Marketing
MIT School of Telecom Management
04.2001 -
Bachelor of Engineering - Electronics & Telecommunications
Smt. Kashibai Navale College of Engineering
04.2001 -
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