Rohit Patil
Kolhapur
Summary
To work efficiently and effectively as well as grow with a prestigious organization in field of Business Process Outsourcing, so as to achieve self-realization and accomplishment of organizational goals.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Coforge BPS PVT. LTD.
KOLHAPUR
04.2010 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
Assistant Manager
AFLAC
Kolhapur
04.2010 - Current
- Currently, working in AFLAC process as Assistant Manager and dealing with day-to-day operations activities and supporting management to meet day-to-day business goals
Education
B.Com -
Shivaji University
01.2011
HSC -
Pune Board
01.2008
SSC -
Pune Board
01.2006
Skills
- Cost Reduction
- Product and service knowledge
- Task Delegation
- Operations Management
- Employee Performance Evaluations
- Recruiting and interviewing
- Team motivation
- Customer Relations
- Customer service and satisfaction
Accomplishments
- Received appreciation from Client (Fifth-Third Bank) for excellent work.
- Won 'STAR EMPLOYEE' award for 2 times for delivering excellent work in term of productivity and quality.
- Received appreciation from client in transition to manage training and day to day activities for deposit review process.
- Received appreciation from client to manage high aged inventory within a short period of time.
Training
- Six Sigma – Yellow Belt Certified
- Train to trainer
- Presentation skills
- Excel training
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 05/01/90
- Gender: Male
- Marital Status: Single
Timeline
Assistant Manager
Coforge BPS PVT. LTD.
04.2010 - Current
Assistant Manager
AFLAC
04.2010 - Current
B.Com -
Shivaji University
HSC -
Pune Board
SSC -
Pune Board
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