ROHIT PATKAR
Mumbai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Sales Manager
Axis Bank
Mumbai
09.2023 - Current
- Loan management encompasses a range of activities that start from the initial application to the final repayment. It involves careful monitoring, evaluation, and decision-making at each stage to mitigate risks and maximize returns.
- Managed daily operations of sales department, including supervision of staff members.
1) To identify the prospective customers for BL we work on current account base of branches, shop/business loan associations in particulars areas.
2) Engaging team with branch staff specially Liability team (CASA) for market activity & cold calling.
3) Keep eye on topup cases to whom we disbursed initial loan & keep contacting with same customers.
4) Work on segments to whom bank offering low ROI like Doctors, Medical stores & CAs, collecting these databases through branch account availability & market cold calling.
5) Also, banks offer preapprove digital Business Loan to their current account base so worked on same through calling & processing same through bank mobile app.
6) With sales we are also responsible for service & make sure that EMI paid by customer regularly & on time. - 7)Conducted performance reviews for team members.
Operations Lead (Manager)
Reliance JioMart
Mumbai
12.2018 - Current
- Worked as Manager (Operation Lead) for South & Central Mumbai area for B2B Jio Mart with monthly business of around 7-8cr monthly.
- Managing and leading Kirana & JSK channels.
- Running a business with a team of 90 sales executives through 6 TLs who worked in their assigned territory.
- To develop a strong network of Kirana merchants in the territory by creating a strong team who will be doing onboarding, developing relationships, and providing excellent service by visiting them on regular intervals in order to generate business as per the potential of the territory.
- Managing sales and distribution of cluster in more than 12,000 outlets.
- Identified needs of customers promptly and efficiently.
- Ensures category mix to ensure.
- Performing root cause analysis of any problems encountered in operations.
- Resolving escalated issues involving customers, vendors or employees.
- Monitoring customer satisfaction levels and taking corrective action when needed.
- Minimize & control returns (DSR/PDR) by co-ordination with transport team to minimize losses.
Premium Relationship Manager
Reliance Jio Infocomm Ltd
Mumbai
05.2017 - 11.2018
- Team Handling
- Driving and leading the team of six EDSS (Enterprise direct sales service) to achieve set goals and targets by the organization
- Recruiting, mentoring, training and development of the field functionaries to ensure sales and operational efficiency
- Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members
- Continuously reviewing activity, sales and other parameters with respect to KRA's of EDSS to ensure that it is achieve within the defined timeframe.
Team Leader
Treadxl Pvt Ltd
Mumbai
10.2016 - 03.2017
- Handling the team of five executive who worked in given territory
- The Executive is responsible for Google Based Promotion sale
- Identity the businesses from different segments who have some online presence & try to fix appointment through telephonic call
- Once appointment is fix, go to customer's place & give them knowledge about googled promotion
- According to customer, business need suggests proper keywords through which he can promote his business on Google
- Try to close the deal ASAP.
Sales Executive
Just Dial Ltd
Mumbai
07.2013 - 09.2016
- Developing leads and generating business from different segment in market
- Identify their core of business & suggest the suitable type of advertisement package
- Building & maintaining good relation with the Customers
- Achieving the target by outsmarting & keeping track of competition
- Maintain Customer relationship by after sale service & provide excellent customer services
- Reporting to ABM regarding feedback of day-to-day activities.
Sales Executive
Quikr India Pvt Ltd
Mumbai
07.2012 - 06.2013
- The Executive is responsible for Sales & maintain excellent customer relationship by providing after sale service
- Identify the customers from different business segments who need the promotional activity for advertise their product or services
- Try to fix the appointment with the customer
- Understand their business & accordingly suggest them different advertisement packages offered by the Quikr
- Try to convert that customer into client by doing the deal closed
- Try to maintain good relations with customer & provide good after sales service
- Achieving the month-to-month target given by the company.
Education
MBA - Marketing
Pillai's Collage
Panvel, Navi Mumbai, Maharashtra05.2012
Skills
- Leading team operations
- Sales processes
- Sales operation
- Sales team training
- Relationship building
- Lead Generation
- Client Relationship Management
Disclaimer
I am confident of my ability to work in a team. I do hereby declare that all the above information furnished by me is true and correct to the best of my knowledge and belief.
Timeline
Sales Manager
Axis Bank
09.2023 - Current
Operations Lead (Manager)
Reliance JioMart
12.2018 - Current
Premium Relationship Manager
Reliance Jio Infocomm Ltd
05.2017 - 11.2018
Team Leader
Treadxl Pvt Ltd
10.2016 - 03.2017
Sales Executive
Just Dial Ltd
07.2013 - 09.2016
Sales Executive
Quikr India Pvt Ltd
07.2012 - 06.2013
MBA - Marketing
Pillai's Collage
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