Rohit Ranjan

Managing P&L for a strong team of 21 members including state growth managers, city growth managers, analysts and program managers across 2 states and 34 cities collectively contributing to 5 lakhs monthly orders with GMV of over INR 15 crores.

Driving order volume – Launched over 20 cities and successfully pumped the order volume of the state by 2x over a 1-year period Reinvigorated the ad revenue vertical and helped grow its monthly revenue to over INR 70 lakhs

Developing and monitoring monthly and quarterly KPIs whilst ensuring consistent growth to achieve set objectives Piloted and scaled-up multiple projects around profitability, new revenue sources, team management and inter-region competition

Oversaw all aspects of business operations within the city, including sales, marketing, customer service, and logistics, ensuring seamless execution and achievement of targets.

Developed and implemented comprehensive growth strategies that resulted in a 5%-10% increase in market share and 10%-15% revenue growth within 1 year.

Led a diverse team of 15 employees from Bihar and Jharkhand fostering a high-performance culture through effective coaching, training, and development programs.

Identified new market opportunities and potential partnerships, resulting in the successful launch of 12 new cities and strategic alliances.

• Responsible to drive city revenue targets through commissions and ad revenues
• Managed Vendor operations team for on-boarding and post sales services
• Planned and executed strategic projects being driven centrally
• Managed the sales administration function, operational performance, streamlining processes and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.

• Analysed different cities like Muzaffarpur, Purnia, Darbhanga, Aara, chhapra, sasaram, samastipur, Girdi(Jharkhand), Siwan for their growth in context to Business
• Proposed Marketing budget, High potential Merchants, Effective Discounts on the basis of data
• Generate easy-to-interpret reports based on collected data.

• Handled 80+ restaurant accounts
• Managing and overseeing the daily operations of restaurants
• Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objective.