Rohit Sharma
Mohali
Summary
Professional Area Sales Manager with over 7 years of experience in sales industry. Professional Sales Manager with over 15 years of experience in Team Mangement. Adept at developing productive relationships with local business owners and establishing new business accounts to achieve sales goals. Customer-oriented sales professional with over 5 years of experience building relationships
Overview
14
14
years of professional experience
Work History
Area Operations Manager
Lenskart Solutions Private Limited
Haryana and Punjab
04.2023 - Current
- Managed daily operations across multiple retail locations of Punjab - Haryana and Jammu with revenue of 2.5 CR of optical Business ,
- Trained and mentored 70 sales executives, optometrists, and store managers on customer service best practices, enhancing overall team effectiveness.
- Monitored staff performance, ensuring adherence to company standards of quality and productivity.
- Analyzed sales data to identify trends and improve performance.
- Analyzed financial data, including sales reports, to identify improvement areas and develop cost-saving initiatives.
- Maintained compliance with company standards and safety regulations.
- Maintained compliance with all government regulations related to area operations activities.
Area Manager of Operations
Bajaj Direct Limited
Chandigarh
01.2020 - 03.2023
- Identified opportunities for campaigns, services, and distribution channels through market and competitor analysis, developing unique selling propositions to maximize sales.
- Increased profitability by developing pipelines utilizing multiple marketing channels and sales strategies.
- Built and maintained relationships with high-paying clients through regular visits and tailored loyalty discounts.
- Oversaw daily operations to ensure efficiency and compliance with company policies.
- Trained and mentored team members on operational procedures and safety standards.
- Coordinated logistics and distribution efforts to improve service delivery and enhance customer satisfaction.
- Implemented process improvements to streamline workflows and reduce operational delays.
Retail Store Manager Operations - Optical
Owndays India Ltd
02.2018 - 12.2019
- Achieve and exceed sales target for the store by ensuring product availability, product presentation, customer service and overall high level of store standards and customer experience.
- Controlled expenses within budget through strategic planning and efficient resource utilization, minimizing wastage.
- Ensured shrinkage remained within budgeted norms by adhering to stock management procedures and maintaining vigilance while preserving customer service levels.
Retail Store Manager Operations - Optical
Lenskart Online Services Private Ltd
Mohali
09.2016 - 02.2018
- Oversaw retail operations at optical store, prioritizing sales growth and customer engagement.
- Managed optical store operations with a team of five members and one assistant store manager.
- Marketed and promoted optical practice, enhancing sales and fostering patient loyalty.
Store Manager Operations - FMCG & GM
Future Retail Ltd
Patiala
05.2015 - 08.2016
- Oversaw operations for FMCG, managing inventory, sections, sales, and customer service in 3500 sq. ft. Easyday Patiala store.
Retail and Distribution Customer Service
Vodafone South Limited
Chandigarh
11.2011 - 04.2015
- Here Handling Team of 25 members of District head quarter of Vodafone Ltd for Processing and rejections of all prepaid & postpaid documents of Chandigarh & Panchkula zone.
- Coordinated activations for Chandigarh zone at Vodafone Ltd, ensuring timely service delivery.
- Completed day-to-day duties accurately and efficiently.
Education
B.B.A/ B.M.S -
Guru Jambheshwar University of Science and Technology (GJUST)
03-2023
MBA/PGDM - Business
Sikkim Manipal University
Patiala03-2009
BBA - English
Guru Jambeshwar University
Hissar06-2007
Skills
- Area Sales Management
- Sales Management
- Sales Strategy
- Sales Forecasting
- Profit and Loss
- Financial Analysis
- Operations Oversight
- Branch Operations
- Inventory Control
- Product Knowledge
- Customer Service
- Area Sales Manager
Languages
- Hindi
- Punjabi
- English
Total Work Experience
17 Years 0 Month
Profile Summary - Summary
Professional Area Sales Manager with over 7 years of experience in sales industry. Professional Sales Manager with over 15 years of experience in Team Management. Adept at developing productive relationships with local business owners and establishing new business accounts to achieve sales goals. Customer-oriented sales professional with over 5 years of experience building relationships.
Timeline
Area Operations Manager
Lenskart Solutions Private Limited
04.2023 - Current
Area Manager of Operations
Bajaj Direct Limited
01.2020 - 03.2023
Retail Store Manager Operations - Optical
Owndays India Ltd
02.2018 - 12.2019
Retail Store Manager Operations - Optical
Lenskart Online Services Private Ltd
09.2016 - 02.2018
Store Manager Operations - FMCG & GM
Future Retail Ltd
05.2015 - 08.2016
Retail and Distribution Customer Service
Vodafone South Limited
11.2011 - 04.2015
B.B.A/ B.M.S -
Guru Jambheshwar University of Science and Technology (GJUST)
MBA/PGDM - Business
Sikkim Manipal University
BBA - English
Guru Jambeshwar University