Summary
Overview
Work History
Education
Skills
Certification
Timeline
Rohit Sunkari

Rohit Sunkari

Lead Product Manager
Gurgaon

Summary

AI-driven Product Manager with 9+ years of experience delivering impact at Shipsy, Delhivery, and Xpressbees. Demonstrated success in building scalable and efficient Supply Chain and SaaS platforms.


Leveraging AI for rapid prototyping, deep research, and smarter decision-making to operate as a 10x PM.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certificate

Work History

Lead Product Manager

Shipsy
07.2023 - Current
  • Leading Shipsy's Transport Management System (TMS) – Driving digital transformation by managing a SaaS logistics platform used by 12,000+ branches and processing over 800K shipments daily for clients like DTDC, Aramex, and Reliance.
  • Owned the Customer Portal charter – Improved customer satisfaction and significantly reduced churn by launching a unified, user-centric platform.
  • Developed a unified Rider App – Built a scalable app supporting both Hyperlocal and TMS operations, featuring seamless self-onboarding and workflow efficiency.

Technical Product Manager

Delhivery
03.2021 - 06.2023
  • Managed Last Mile, CX Communication, Payments, and Mobile App PODs.
  • Improved delivery/pickup rates by 3% through an omni-channel customer communication suite (WhatsApp, IVR, SMS).
  • Built Returns QC platform boosting resale ability from 25% to 98%.
  • Launched "Delhivery Direct," a C2C shipping product generating ₹5 Cr+ in monthly revenue.

Product Manager

Xpressbees
02.2020 - 02.2021
  • Led development of a client portal for B2B/B2C customers, driving 30% volume growth.
  • Integrated platforms like Shopify, Magento, WooCommerce to streamline onboarding and billing.
  • Owned Last Mile Rider App to ensure operational efficiency.

Product Manager

Shipsy
07.2019 - 02.2020
  • Built and launched a Delivery Automation platform for Quick Service Restaurants (QSRs).
  • Led product vision and go-to-market for clients like Domino’s and Burger King.

Associate Program Manager

Delhivery
08.2016 - 06.2019
  • Streamlined project management processes by implementing effective communication and collaboration strategies.
  • Oversaw sprint planning, backlog management, and releases for Last Mile & First Mile Teams.
  • Worked closely with Business, Strategy, Sales and Ops teams for seamless product delivery.

Associate - Ops Strategy

Delhivery
08.2015 - 08.2016
  • Set up and led hyperlocal ops in Hyderabad; built a 250-member team across 9 hubs.
  • Scaled operations to 4,000+ daily orders with 26-minute average delivery time.
  • Reduced Cost Per Shipment by ₹2 across 500+ centers via strategic process improvements.

Education

Master of Science - Software Engineering (5 Year Integrated)

VIT University, Vellore, India
07.2010 - 05.2015

Skills

Product Strategy

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Certification

Executive Program in Product Management, Indian School of Business

Timeline

Executive Program in Product Management, Indian School of Business

09-2023
Lead Product Manager - Shipsy
07.2023 - Current
Technical Product Manager - Delhivery
03.2021 - 06.2023
Product Manager - Xpressbees
02.2020 - 02.2021
Product Manager - Shipsy
07.2019 - 02.2020
Associate Program Manager - Delhivery
08.2016 - 06.2019
Associate - Ops Strategy - Delhivery
08.2015 - 08.2016
VIT University - Master of Science, Software Engineering (5 Year Integrated)
07.2010 - 05.2015

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Rohit SunkariLead Product Manager