Roopkumar Keesara

• Enhanced brand reputation with effective marketing campaigns and public relations efforts
• Ensured regulatory compliance by developing robust policies, procedures, and internal controls
• Streamlined business processes, resulting in increased operational efficiency across all departments
• Fostered strong relationships with industry partners to expand business opportunities
• Achieved company growth by implementing strategic plans and streamlining operations
• Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies
• Established new revenue streams by identifying market opportunities and launching innovative products or services
• Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality
• Drove profitability with thorough financial analysis and strategic decision making
• Created positive work culture, resulting in increased employee satisfaction and retention rates
• Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress
• Maintained P&L and shouldered corporate fiscal responsibility

• Leading operations and directing teams across all units/functions, including Talent Acquisition, HR, Finance, Customer service, and Business Development, as well as Sales & Marketing
• Spearheading change division-wide, establishing new strategic direction for Talent Acquisition division
• Leading financial turnaround for operations at near-zero profitability, and building strong leadership team
• Turnaround division from lowest-ranking profits in company to 10% profits, 20% gross margin, and free-cash-flow performance
• Designed effective strategies and delivered year-over-year revenue growth of 5-7% & increased market share in major accounts & strategically in important international regions, including Japan & USA
• Directed & mentored business unit leaders in formulating new vision and strategic direction that successfully repositioned division as differentiated competitor in market, adding value to Indus Valley Technologies and earning prominent role in mainstream corporate strategy
• Headed management team in identifying and correcting critical problems; reduced and streamlined overhead expenses, strengthened gross margins, overhauled and improved operating processes and systems
• Pivotally contributed to business unit receiving top award from for customer satisfaction gained through after-sales service focus & improvements
• Recognized for customer-centric focus & extraordinary customer intimacy in understanding and meeting needs
• Monitored facilities to evangelize need for change and assessed progress on key metrics; improved & rebuilt 75% of leadership team

Headed team of 6 business unit leaders and 2 directors in meeting performance improvement goals for division built through organic growth and experiencing significant financial/operational challenges

• Devised & executed strategic and tactical action plans focused on improving financial performance, establishing long-term business growth, and building top- performing team to drive achievement of objectives
• Restructured Offshore division from scratch & took company into profits within span of 3 Years of existence by reaching 11% profits and 40% gross margin
• Merit of delivering year-over-year revenue growth of 10-15% and increasing share of market in major accounts
• Headed business unit leaders in formulating new vision & strategic direction that repositioned as differentiated competitor in market, adding value to Company earnings & prominent role in mainstream corporate strategy
• Spearheaded management team in identifying and correcting critical problems; reduced & streamlined overhead expenses, strengthened gross margins, overhauled and improved operating processes and systems
• Acknowledged for customer-centric focus & extraordinary customer intimacy in understanding & meeting needs & driving company into top list with close to 4 clients
• Contributed in implementation & maintenance of Quality Management Systems (QMS) ISO 9001:2008; Coordinated with external parties such as consultants/auditors, ISO certification bodies
• Developed, initiated, maintained, and modified policies & procedures for general operation of Compliance Program and its related activities to prevent illegal, unethical, or improper conduct
• Created HR Manual/handbook for global HR operations
• Initiated & implemented Performance Assessment & Development System, Attrition Management System, Offer management, employee management, timesheet management, bench management, background check module, bank module, query tracker, online relieving letters and so on

• Leading Complete Operations, HR & Talent Acquisition functions globally across IT & Non-IT segments
• Building TA and HR function from a very nascent stage with respect to function goals, performance metrics, coaching & evaluation, employer branding, employee referrals, candidate engagement / experience & Campus engagement
• Augmented financial performance from below 5% to over 12% ROS through renewed focus on pricing, cost containment/reductions, sourcing & organizational restructuring
• Designed recruitment strategy for different business verticals, stakeholder management, leading all channels of hiring, market research, sourcing, people management, periodic reporting for senior leadership across PAN India
• Created new accounts; sell full suite of IT services, for clients across India; increased organization headcount from 100+ to 650+ in span of 5 years; increased client base from 4 to 28 across India
• Re-bid relocation and background check vendors to improve quality while reducing costs; redesigned staffing process & policies to reflect best practices within the industry
• Headed scorecard & dashboard program for Corporate HR, consisting of 22 score card measures and 20 dashboard metrics, including Talent Acquisition, Diversity and Turnover measures
• Planned & developed HR Analytics, Managing the 7 Circle HR Operations, Business Partnering Team, Diversity Program Design and execution
• Coordinated with other departments (e.g., Risk Management, Internal Audit, Employee Services, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution
• Consult with advocates as needed to resolve difficult legal compliance issues
• Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization

• Leading Complete Resource & Vendor Management functions globally across Applications and IT Infrastructure segments
• Built TA & Vendor Management function from a very nascent stage for an Clientele base comprising the Banking, Discrete Manufacturing, Biotech, Insurance, Telecom, Retail Verticals and so on
• Was successful in get promoted thrice during 5 years of tenure
• Was part of leadership team for business transition and integration of CSC and Covansys.
• Handled End to End Demand Management for organization, Successful in Ramping up headcount from 1000 to 9000 numbers
• Comprehensive knowledge on using Psychometric Test
• Awarded "Employee of Quarter" for Q4 in 2006 & Q3 of 2007
• Successfully sourced around 1200 resources in 10 months & around 40% of them travelled to 4 different countries
• Handled all type of visas / related issues
• Worked closely with all Business Heads to ensure that minimum bench is maintained to maximize productivity
• Maintained high joining ratio of 88%
• Innovative recruitment practices / processes were implemented resulting in RASBIC (Recruiting and Staffing Best in Class) Award for most Innovative Recruitment Practices
• Handled complete Vendor Management for Subcontracting front - Empaneling key partners, and signing couple of RPO's
• Instrumental in introducing Procurement Division in CSC
• Part of team for implementing PCMII certification for Resource Management Division
• Successfully implemented Global tools for CSC India for Demand Management
• Was part of the leadership team and instrumental in Covansys integration for Both Resource Management & Vendor Management Departments
• Designed and implemented all Contracts / Agreements in line with Global Legal team

Leading Complete Resource Management function for ISO 9001-2000 certified company, providing end to end offshore solutions in IT Call Centers and Back Office, Non-IT Service industries

• Partnered with Client Leaders to develop hiring plans that accelerate towards ambitious goals
• Built amazing team deeply committed to bringing best talent everywhere to company
• Created strong recruiting culture in company where TAT team feels ownership and accountability for bringing best people to company
• Assess competitive landscape for talent across industries and strategize how to consistently win
• Deploy innovative tactics in candidate sourcing including talent networks, social channels, cold calling, viral marketing campaigns, Public meet-ups and events, employee referrals and more
• Handled complete Vendor Management for Subcontracting front - Empaneling key partners
• To help and coordinate vendor processes and methods to approve vendors
• Tracking, Measuring, Reporting and Evaluation of Vendor Performances

Lead Complete Resource Management and Business Development function for ISO 9001-2000 certified company, providing IT staffing Business in India and in UK

• Managed one of largest Business Unit of Magna with exit run rate revenue of US$ 15 Million
• Managed 20+ clients, including top 3 billable, with support team of 20, and been one of most profitable Business Unit throughout tenure in Magna
• Introduced company to UK markets, which Magna have not been previously involved with and drawing on relationships from working within recruitment arena
• Partnered with Client Leaders to develop hiring plans that accelerate towards ambitious goal
• Built amazing team deeply committed to bringing best talent everywhere to company
• Create strong recruiting culture in company where TAT team feels ownership and accountability for bringing best people to company
• Assess competitive landscape for talent across industries and strategize how to consistently win
• Deploy innovative tactics in candidate sourcing including talent networks, social channels, cold calling, viral marketing campaigns, Public meet-ups and events, employee referrals and more
• Developed Vendors to ensure that monthly targets of hiring are met
• Secured agreement to be used on larger projects with top 5 consultancy on time and materials basis
• Used for supply of DV security cleared people for another top 5 consultancies
• Introduced company to 2 of UK’s leading mobile phone companies
• Developed relationship with leading Media company enabling company to resource 9 development roles from India
• Secured agreement to recruit for 27 Telco related roles in France
• Agency management, creating preferred supplier list, negotiating rates, maintaining relationships
• 30 agencies to 5 with better quality and success rate