Summary
Overview
Work History
Education
Skills
Languages
Tools & Platforms
Timeline
Generic

Ruchita Kachhadiya

Bengaluru

Summary

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

6
6
years of professional experience

Work History

Assistant Manager - QA

Blitzscale Technology - Shopdeck
05.2023 - Current
  • Developed and maintained a comprehensive QC framework covering Facebook campaigns, websites, catalogs, creatives, and marketing assets.
  • Systematically audited over 100 quality parameters, ensuring compliance with platform best practices, brand guidelines, technical accuracy, and performance optimization standards.
  • Identified critical errors and optimization gaps across ad creatives, product feeds, and landing pages before launch, significantly reducing revenue leakage.
  • Worked cross-functionally with creative teams, developers, and content managers to resolve quality issues, and implement continuous improvements.
  • Conducted a detailed root-cause analysis of underperforming assets and campaigns, connecting quality issues directly to KPIs such as CTR, conversion rate, and ROAS.
  • Regularly updated the QC checklist based on platform updates, historical learnings, and business goals to align with growth targets.
  • Delivered insights and recommendations that directly contributed to a measurable improvement in marketing ROI, campaign profitability, and customer experience.

Assistant Manager - Website Team

Blitzscale Technology Solutions - Shopdeck
04.2021 - Current
  • Oversaw day-to-day operations of the website team, including catalogs, content uploads, and performance analytics.
  • Collaborated with designers, developers, and marketing teams to optimize website user experience and SEO performance.
  • Led the migration of legacy content to a new CMS, improving page load times by 40%.
  • Tracked KPIs using Google Analytics, and implemented weekly performance reports.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Community Manager

Blitzscale Technology Solutions - WMall
04.2019 - 02.2021
  • Managed and grew online communities from tier 2&3 cities.
  • Created engagement campaigns and content calendars to drive user interaction.
  • Handled customer feedback, conflict resolution, and brand reputation monitoring.
  • Increased community engagement by 60% in under a year through targeted outreach and active moderation.
  • Handled a team of 7 members to actively onboard, train,monitor the performance of online communities in return to increase the sales and to perform efficiently.

Education

MCA -

Visveswaraiah Technological University (VTU)
06-2019

BCA -

Veer Narmad South Gujarat University (VNSGU)
04-2017

Skills

  • Team Leadership & Supervision
  • Website Management (CMS, SEO, Analytics)
  • Community Building & Social Media
  • Project Coordination
  • Content Strategy
  • Customer Engagement
  • Conflict Resolution
  • Digital Marketing Basics
  • Data analysis
  • KPI reporting

Languages

English
First Language
Gujarati
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Tools & Platforms

  • WordPress / Shopify
  • Google Analytics / Search Console
  • Slack / Asana
  • Facebook Business Manager
  • Canva / Figma

Timeline

Assistant Manager - QA

Blitzscale Technology - Shopdeck
05.2023 - Current

Assistant Manager - Website Team

Blitzscale Technology Solutions - Shopdeck
04.2021 - Current

Community Manager

Blitzscale Technology Solutions - WMall
04.2019 - 02.2021

MCA -

Visveswaraiah Technological University (VTU)

BCA -

Veer Narmad South Gujarat University (VNSGU)

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Ruchita Kachhadiya