Results-oriented professional with expertise in strategic planning and cross-functional collaboration. Proven ability to oversee project execution and achieve a 15% increase in operational efficiency. Committed to enhancing team performance and driving business growth.
Overview
9
9
years of professional experience
Work History
Assistant Manager
SHL India Pvt Ltd
08.2023 - Current
Managing a team of 22 individuals in project planning and execution, ensuring alignment with strategic objectives.
Spearhead collaboration with cross-functional teams to define project requirements.
Orchestrate project roadmaps and allocate resources efficiently.
Oversee operational audits throughout the life cycle, ensuring continuous service delivery within TAT.
Negotiated contracts with vendors and office service providers to ensure optimal pricing and service delivery.
Communicated project milestones to executive sponsors, investors, and stakeholders, ensuring alignment and transparency in progress updates.
Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
Led weekly staff meetings to discuss targets, performance improvements, and customer feedback.
Monitored inventory levels, placing orders for stock replenishment to prevent shortages.
Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
Streamlined operational processes, resulting in a 15% increase in efficiency.
Coordinated with senior management to implement strategic plans for revenue growth.
Team Leader
Easy Source HR Solution Pvt Ltd
02.2017 - 07.2023
Coordinate recruitment processes to streamline talent acquisition.
Collaborated with clients like Cognizant, Tata Steel, Wipro, and Reliance Industries.
Assisted in maintaining effective communication channels with corporate partners.
Facilitated project discussions to ensure alignment with client expectations.
Coordinated and managed entries assessment and requirements process for Tata Steel apprenticeship to ensure compliance with standards.
Manage and update records and databases containing personal financial and other data.
Coordinated and prioritised team schedules to enhance workflow efficiency.
Oversee vendor relationships to ensure optimal inventory management.