Rufin Jose
Mumbai
Summary
Seasoned IT leader with 15+ years of experience driving transformative change within organizations. Led the strategic realignment of the IT organization to optimize business outcomes. Demonstrated expertise in building high-performing tech teams proficient in areas such as IT Infrastructure, M365, SAP, RPA, and Data Analytics.
Overview
27
27
years of professional experience
1
1
Certification
Work History
General Manager- Head of IT India
LANXESS
08.2016 - 10.2023
- Transformation and Management of IT Global Capability Center from India comprising of 85+ members, involved in delivering global projects and support for SAP, M365 Platform Services, Infrastructure and Cloud Operations
- Operations budget responsibility of USD 6.2m
- Accountable for addressing local India business requirements and ensure the availability and performance of IT systems and processes
- Overseeing governance of corporate IT, security, and privacy policies and procedures
- Ensured adherence to local regulations and international standards, including ISO and GDPR
- Bridging local business requirements with centrally driven projects and service providers, performing risk mitigation for effective solution and service delivery
- Deciding on CAPEX requirement based on business and lifecycle needs and ensuring future-proof solutions and implementation
- Provide direction for design, development, operations, and support of IT systems delivered from India
- Driving Digitalization initiatives in India by adopting solutions covering Robotic process Automation (RPA) and Business Analytics
- Ensured optimization of existing infrastructure and service capabilities
- Establishment of Application Management Service for sunset ERP
- Successfully steered India team for SAP India Rollout (2018)
- Led India team for taking on core responsibilities in Global Managed Workplace Service Delivery outsourced to Infosys.
Head - Global Infrastructure Operations
LANXESS
05.2011 - 07.2016
- Led the Remote Infrastructure Management team, overseeing design, configuration, and life-cycle management, and First and Second level support for applications, and their underlying Enterprise OS, Databases, Application servers and Network operations
- Setup and Management of Regional Datacenters
- Ensured that system design and configuration met availability and security compliance requirements
- Achieved enhanced system efficiency and savings through Server virtualization and Database consolidation and transitioning to cloud
- Ensured license optimization, timely upgrades, updates, and security compliance
- Managed the insourcing of major outsourced services in Server, Database and Application management.
Sr. Manager IT - Workplace Management
LANXESS India, Thane
03.2008 - 04.2011
- Directed IT support services for a user base of 650+, ensuring service reliability based on ITIL principles
- Managed infrastructure lifecycle, security compliance, user enablement and application support
- Collaboration with global teams on technical projects delivery
- Ensuring compliance for ITGC, ISO 9001 and other audits
- Managing operations budget USD 1.2m budget
- Estimating CAPEX and managing their implementation
- Deployment of MS Dynamics AX 4.0
- Setup Greenfield IT Infrastructure including Datacenter and Networks for large plants and offices
- Standardized IT infrastructure for new acquisitions.
Sr. Manager - Systems
Multimode Enterprises Pvt. Ltd., Mumbai
04.1997 - 03.2001
- Managed IT Infrastructure, user support and enablement
- Customization and implementation of ERP for blending and chemical manufacturing industry (ebizframe).
MIS Executive
Zest Aromas Pvt. Ltd., Mumbai
04.1997 - 03.2001
- Fragrance & Flavor Chemicals manufacturer and dealer.
Education
MBA: Information Management -
Mumbai University - Mumbai
07.2011
GNIIT - Diploma program from NIIT -
10.1997
Bachelor of Commerce -
Mumbai University - Mumbai
07.1995
Skills
- Strategy to Operations
- Planning, Deploying and Maintaining IT Systems
- IT Operations for multi-site chemicals manufacturing setup
- IT Governance & Compliance
- Digitalization and Automation
- Organization Change Management
- Cross-Functional Communication, Inter-cultural skills
- Project Management
- People Development
Successfulprojects
- ERP Implementations SAP/Dynamics AX and others
- Business Process transformation
- Enabling shared services
- Process Automation
- Workplace Transformation
- M&A integration
- Datacenter Consolidation
- Brownfield and Greenfield Plant Infrastructure Setup
- IT Services Outsourcing
Certification
- PMI Project Management Professional
- Axelos ITIL v3
Timeline
General Manager- Head of IT India
LANXESS
08.2016 - 10.2023
Head - Global Infrastructure Operations
LANXESS
05.2011 - 07.2016
Sr. Manager IT - Workplace Management
LANXESS India, Thane
03.2008 - 04.2011
Sr. Manager - Systems
Multimode Enterprises Pvt. Ltd., Mumbai
04.1997 - 03.2001
MIS Executive
Zest Aromas Pvt. Ltd., Mumbai
04.1997 - 03.2001
MBA: Information Management -
Mumbai University - Mumbai
GNIIT - Diploma program from NIIT -
Bachelor of Commerce -
Mumbai University - Mumbai
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