Rupali Govil
Bangalore
Summary
Exposed to full-spectrum infrastructure delivery with 14+ years of diversified experience across sales solutioning, consulting, delivery, operations, and core network engineering. Proven in contributing to large-scale cloud, data center, and WAN modernization programs; driving cross-functional delivery; governing migrations and production operations; and aligning platform roadmaps to business, reliability, and scalability objectives.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Product Delivery- Engineer
JP Morgan Chase
Bangalore
10.2021 - Current
- Own end-to-end delivery of multi-region network modernization and migration programs, managing planning, execution, risk mitigation, and operational readiness to ensure zero-disruption cutovers and business continuity.
- Lead lifecycle modernization and legacy retirement programs, prioritizing roadmap initiatives, managing change windows, and coordinating phased rollouts across production environments.
- Drive automation and process optimization initiatives to improve change success rates, operational readiness, and audit compliance—reducing manual effort and improving delivery reliability.
- Serve as the central program coordination lead, driving alignment across engineering, deployment, NOC, SRE, and vendor teams; managed dependencies, timelines, and executive communication for global infrastructure initiatives.
- Established standardized operating models, runbooks, and governance frameworks to improve delivery consistency, onboarding efficiency, and support readiness across regions.
- Lead global documentation and knowledge-management programs, improving delivery transparency, stakeholder alignment, and operational readiness across distributed teams.
Senior Solutions Specialist
IBM
Bangalore
11.2020 - 10.2021
- Led high-value infrastructure solution programs for ANZ enterprise clients, translating business requirements into scalable, cloud-ready network and data center roadmaps aligned to long-term operational and growth objectives.
- Owned end-to-end pre-delivery program strategy across RFP/RFI cycles, defining solution scope, delivery models, migration approaches, and operational readiness to enable successful execution post-contract.
- Served as the central coordination lead across sales, engineering, finance, security, and delivery teams, managing dependencies, cost models, risk tradeoffs, and solution feasibility for integrated enterprise programs.
- Established solution governance frameworks, ensuring proposals reflected lifecycle sustainability, support readiness, compliance requirements, and future scalability.
- Led executive-level technical and business reviews, presenting architecture roadmaps, phased migration strategies, and operational models to drive stakeholder buy-in and funding approval.
- Influenced product and solution roadmaps by feeding customer requirements, competitive insights, and delivery constraints into architecture and product planning discussions.
Solutions Specialist
Reliance
Bangalore
11.2019 - 11.2020
- Owned end-to-end customer solution programs for enterprise accounts, translating business needs into WAN, data center, and managed services roadmaps aligned with Reliance’s network strategy and long-term service models.
- Led solution governance with sales, product, and network engineering teams, aligning customer requirements with platform capabilities, roadmap priorities, operational readiness, and scalability standards.
- Defined phased migration strategies, target architectures, and scaling models, reducing customer operational overhead while improving reliability, serviceability, and lifecycle sustainability.
- Drove executive-level technical workshops and solution reviews, influencing solution adoption, commercial approvals, and funding decisions across enterprise customer programs.
- Provided post-sales program oversight, ensuring deployed solutions met operational readiness, supportability, and continuous improvement objectives.
Solution Specialist
Cisco
Bangalore
11.2018 - 11.2019
- Owned enterprise customer solution programs, translating business and operational requirements into scalable, resilient network roadmaps across data center, WAN, and virtualized network environments.
- Defined target architectures and phased migration roadmaps (DC switching, VXLAN, BGP, WAN, network virtualization) to meet long-term scalability, resiliency, and lifecycle objectives.
- Served as the coordination lead across engineering, operations, and account teams, ensuring solution feasibility, support readiness, and adherence to best-practice delivery models.
- Led solution validation, risk assessment, and migration planning, balancing engineering constraints, operational sustainability, and commercial objectives.
- Provided ongoing lifecycle and optimization governance, guiding customers through upgrades, migrations, and operational tuning to maintain performance, reliability, and scalability.
Senior Network Consultant
Cisco
Bangalore
02.2014 - 11.2018
- Owned end-to-end delivery programs for complex global network deployments, managing planning, implementation, migration, and cutover execution while ensuring operational readiness and high availability.
- Led migration strategy, change governance, and cutover readiness reviews across routing, MPLS, and data center fabric environments to ensure minimal downtime and controlled production transitions.
- Served as a strategic delivery advisor, guiding customers on architecture modernization, lifecycle management, scalability planning, and reliability improvements.
- Developed standardized design templates, SOPs, and runbooks, improving deployment consistency, onboarding efficiency, and post-cutover support readiness across customer teams.
- Led and mentored cross-regional engineering teams, ensuring smooth knowledge transfer, escalation handling, and operational handover into steady-state support models.
Network Engineer
Wipro
Bangalore
10.2011 - 02.2014
- Owned day-to-day service operations programs for 500+ network devices across data center and WAN environments, ensuring high availability, SLA compliance, and service continuity.
- Led incident response, root cause analysis, and long-term corrective action programs, reducing repeat incidents and strengthening platform reliability.
- Governed complex change, migration, and hardware refresh programs, ensuring rollback readiness, change compliance, and controlled production transitions.
- Drove SLA adherence through proactive monitoring, traffic analysis, and performance optimization, identifying early degradation signals and preventing service impact.
- Coordinated global NOCs, engineering teams, and vendors to resolve chronic issues, streamline workflows, and improve operational maturity.
Education
Executive Programme - Business Analytics
India Institue of Management
Ahemdabad03-2019
Bachelor of Engineering - Computer Science
Madhav Institute of Technology And Science
Gwalior07-2011
Skills
- End-to-End Delivery Ownership
- Stakeholder & Executive Communication
- Cross-Functional Leadership
- Operational Readiness
- Process Improvement documentation
- Cutover Planning and Execution
- Escalation Management
- Continuous Improvement
- Technology Lifecycle Management
- Lifecycle & Legacy Retirement Programs
- Agile & Hybrid Delivery
- Data Center
- WAN Infrastructure
- Enterprise Networks
- Tools(smartsheet, jira, confluence, SNOW)
Certification
Google Project Management - Professional Certificate
Timeline
Product Delivery- Engineer
JP Morgan Chase
10.2021 - Current
Senior Solutions Specialist
IBM
11.2020 - 10.2021
Solutions Specialist
Reliance
11.2019 - 11.2020
Solution Specialist
Cisco
11.2018 - 11.2019
Senior Network Consultant
Cisco
02.2014 - 11.2018
Network Engineer
Wipro
10.2011 - 02.2014
Executive Programme - Business Analytics
India Institue of Management
Bachelor of Engineering - Computer Science
Madhav Institute of Technology And Science