Summary
Work History
Education
Skills
Hobbies and Interests
Personal Information
Languages
Timeline
Generic

Rupali Rai

Dehradun

Summary

Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers and achieving individual sales goals. Expertly coordinates customer service teams and coordinates programs to enhance productivity. Dynamic customer service associate with strong cash handling skills and a commitment to professional customer service. Proven ability to build strong customer relationships and adapt to various situations.

Work History

Customer service associate

Future Retail
  • Working with the management team.

Sr. Customer Service Associate

Reliance Projects & Property Management
  • Listening to customers' concerns and handling them.
  • Working with the wider management team.
  • Manages to deal with customers, and manages the cash department also.
  • Maintain strong customer relationships by responding professionally and appropriately to inquiries.

Education

Graduation (B.com) -

University of Delhi
01.2017

12th - CBSE Board

01.2014

10th - CBSE Board

01.2012

Financial Accounting - Delhi Institute of Computer Science

DICS

Skills

  • Management skills
  • Adaptability & Flexibility
  • Cash Handling
  • Communication skills
  • Teamwork & Collaboration
  • Maintain store operations
  • MS-Word
  • MS-Excel
  • MS-PowerPoint
  • HTML basics

Hobbies and Interests

  • Listening music
  • DIY from waste
  • Gardening
  • Animal loving

Personal Information

  • Date of Birth: 12/18/95
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

  • Hindi
  • English

Timeline

Customer service associate

Future Retail

Sr. Customer Service Associate

Reliance Projects & Property Management

Graduation (B.com) -

University of Delhi

12th - CBSE Board

10th - CBSE Board

Financial Accounting - Delhi Institute of Computer Science

DICS
Rupali Rai