RUPALI RANDIVE
3rd Floor, Iris Building, Neral, Karjat
Summary
Working as customer service representative and personal shopper for approx 7 years of overall experience in retail industry.
Work Experience: - worked as assistant store manager for six month in deal jean pvt ltd.
Shoppers Stop Ltd- Mumbai (K Raheja Corp Group) 2018 PERSONAL SHOPPERS RESPONSIBILTIES Personalized service to customer.
Overview
10
10
years of professional experience
Work History
Personal Shopper
SHOPPERS STOP LTD
MUMBAI
09.2022 - Current
- Personalized service to customer
- Maintaining the customer relationship
- Customer Delighting service through helping for shopping Provide Assistance and advice Regarding product
- Fulfilling brand promise in Terms of after sales service
Assistant Store Manager
Deal Jean Pvt Ltd
MUMBAI
07.2019 - 01.2020
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Personal Shopper
Shoppers Stop Ltd
Mumbai
01.2017 - 10.2018
- Personalized service to customer
- Maintaining the customer relationship
- Customer Delighting service through helping for shopping Provide Assistance and advice Regarding product
- Fulfilling brand promise in Terms of after sales service
Customer Transaction Associate
01.2015 - 01.2017
- Making transactions of customer as per Standard operating process, which includes Greeting, eye contact, asking for Loyalty programmed card, scanning the merchandise, announcing the bill amount and closing the transaction
- Enrolling for First Citizen (Loyalty Programmed of Shoppers Stop) highlighting all the features and benefits to increase our cash memo billing conversion basket size and footfalls Announcing Customer all the discounts schemes mark downs verbally for add on selling
Fashion Assistant
01.2014 - 01.2015
- Achieving daily Target
- Taking care of customer coming to the section making them free to the store, assisting them to shopping process
- Encourage a customer.
Education
Bachelor of Commerce -
Ambedkar College of Arts commerce and Science
HSC -
MUMBAI UNIVERSITY
MUMBAISSC -
MUMBAI UNIVERSITY
MumbaiSkills
- Hard Working
- Good Analytical Skills
- Team Orientation
- Ability to deliver against targets
- Empathy and flexibility
- Interpersonal skills
- Perfection
- Helping Nature
Custom
Achieved best Fashion Assistance of the year in 2016
Personal Information
- Date of Birth: 12/03/93
- Nationality: Indian
- Marital Status: Single
Languages
- English
- Hindi
- Marathi
Timeline
Personal Shopper
SHOPPERS STOP LTD
09.2022 - Current
Assistant Store Manager
Deal Jean Pvt Ltd
07.2019 - 01.2020
Personal Shopper
Shoppers Stop Ltd
01.2017 - 10.2018
Customer Transaction Associate
01.2015 - 01.2017
Fashion Assistant
01.2014 - 01.2015
Bachelor of Commerce -
Ambedkar College of Arts commerce and Science
HSC -
MUMBAI UNIVERSITY
SSC -
MUMBAI UNIVERSITY
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