Rupsa Nayak

• Deals with Banks include Strategic products, Product Building, Product Selling, etc.
• Managed the biggest portfolio in the bank channel with a Monthly GTV of 500 CR+
• Onboarded MNC bank within a span of 2 months.
• Handling Team, Mumbai region.

• Managing Maharashtra,Gujrat,Kerela,Northeast for Bank partnerships for Digital payment Acceptance Devices
• Working in offline team and Products include POS Terminals, Soundbox, QR etc.
• Coordination’s across functions and teams every day
• Collaborative/Coordination with all the departments to drive POS / Payment Gateway / Soundbox / QR other business.
• Meetings with Banks in the allocated region, create a pipeline & continuous review it towards closure.
• Develop Local strategies / Programs / initiatives to build relationships scale business.
• Mentored 3 junior lenders, improving their client management skills, and contributing to the department's overall success.

One97 Communications Ltd (hereinafter "OCL") | Senior Manager Business Development

• Worked with cross-functional teams to achieve goals.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Meetings with Banks in the allocated region, create a pipeline & continuous review it towards closure.
• Develop Local strategies / Programs / initiatives to build relationships scale business
• Led a team initiative to improve cross-selling strategies, resulting in a 15% increase in ancillary product sales.

• Managing a portfolio of 1000 cooperative banks with 30 Cr business by driving strategic business objectives.
• Managing a portfolio of 12 Switch vendors/TSP to ensure implementation of all compliance requirements and ensure all new projects go live.
• Handling day-to-day operational issues and aggressively tracking the progress for quick resolution. Liaising between vendors and multiple internal teams to tackle technological impediments.
• Leading the collaborative efforts between internal and external teams for successful SIT and UAT projects.
• Managed responsibility of necessary training conduction for cooperative banks and ASPs on new projects and compliance go-live requirements.
• Handling the chargeback and reversal disputes between banks and helping banks stay ahead of regulatory and statutory requirements. Taking care of settlement for the bank.
• Monitored daily operations and ensured compliance with company policies and regulations.
• Conducted performance appraisals for subordinate staff members and provided feedback on their performance.
• Coordinated with other departments to ensure smooth functioning of activities.