Hi, I’m
Rushiki Bane
Senior Manager – Product & Business Analyst
Thane
Summary
Lending domain professional with 5+ years of experience in digital loan origination journeys, Agile delivery, stakeholder management, and product enhancement initiatives across NBFC and banking ecosystems. Experienced in driving LOS transformation, translating business needs into scalable product solutions, improving operational workflows, and collaborating with cross-functional teams to deliver customer-centric lending products.
Overview
3
Languages
7
Certifications
6
years of professional experience
Work History
Mahindra Finance
Chief Manager , Product and Business Analyst
08.2024 - Current
Job overview
- Led business analysis and digital product enhancement initiatives for a Loan Origination System (LOS), contributing to ~2x increase in loan processing capacity and improved operational efficiency across lending workflows.
- Collaborated with business stakeholders, product teams, and technology partners to define product requirements, prioritize features, and deliver scalable digital lending solutions aligned with business and customer objectives.
- Gathered, analyzed, and translated business and customer needs into User Stories, BRDs, Use Cases, Functional Requirements, and Acceptance Criteria to support Agile product delivery and successful release execution.
- Leveraged AI-enabled tools for requirement drafting, business analysis, and documentation optimization, improving requirement accuracy, reducing manual effort, and accelerating delivery timelines.
- Contributed to AI-driven process automation and workflow optimization initiatives to reduce overall Turnaround Time (TAT) and enhance customer experience across digital lending journeys.
- Partnered with UI/UX teams to design wireframes, customer journeys, process flows, and user-centric lending experiences, improving stakeholder visualization and product usability.
- Owned backlog grooming, sprint planning, feature prioritization, release planning, and Agile ceremonies including daily stand-ups, sprint reviews, and retrospective sessions.
- Managed JIRA Epics, Stories, Bugs, Sprint Boards, and requirement traceability across the complete Software Development Lifecycle (SDLC).
- Supported User Acceptance Testing (UAT), pre-production validation, defect tracking, and release management activities to ensure high-quality product delivery and business alignment.
- Worked closely with cross-functional stakeholders including Business, Operations, Technology, QA, Risk, and external vendors to drive product adoption, process optimization, and successful delivery outcomes.
- Contributed to end-to-end lending transformation initiatives involving Salesforce (SFDC) and FinnOne integrations (LMS)within the digital loan journey ecosystem.
- Led post-production adoption and change management activities, ensuring smooth onboarding, stakeholder alignment, and successful rollout of digital lending platforms across business teams.
- Collaborated with leadership teams on strategic decision-making, requirement prioritization, and execution planning across multiple lending and digital transformation initiatives.
Lentra
Lead Business Analyst
04.2021 - 07.2024
Job overview
- Led end-to-end business analysis and solution design by gathering and mapping client requirements, conducting gap analysis, and ensuring timely BRD and UAT sign-offs.
- Mentored junior and senior BAs, reviewed documentation and user stories, and created process flows for loan origination.
- Collaborated with cross-functional teams to deliver enhancements aligned with client needs and market trends, contributing to 4x business growth over 2 years.
- Managed Agile ceremonies, tracked progress via JIRA, supported UAT, and ensured timely production releases. Also handled knowledge transfer and team support activities.
Kotak Mahindra Bank
Deputy Manager
08.2020 - 03.2021
Job overview
- Successfully managed and expanded High Net Worth customer relationships with a focus on liability products at Kotak Mahindra Bank.
- Cross-sold a wide range of banking products, ensured seamless coordination with group companies, and maintained high customer satisfaction through timely query resolution.
- Tracked service turnaround times and maintained comprehensive relationship records for assigned clients.
Education
ICFAI BUSINESS SCHOOLMUMBAI
MBA from Finance
02.2020
MODEL COLLEGE OF ARTS AND COMMERCETHANE
Bachelor of Commerce from FINANCE
12.2017
Skills
Product Management Agile Methodology Digital Lending Loan Origination System (LOS) Stakeholder Management Sprint Planning Requirement Gathering User Stories BRD/FRD UAT Product Enhancement Process Optimization Cross-Functional Collaboration Product Adoption Digital Transformation
Certification
Business Analysis Certified Professional - 21 PD's
Technical Skills
JIRA | Salesforce (SFDC) | FinnOne | SQL | MS Visio | Draw.io | MockFlow | Agile Scrum | Wireframing
Timeline
Chief Manager , Product and Business Analyst
Mahindra Finance
08.2024 - Current
Lead Business Analyst
Lentra
04.2021 - 07.2024
Deputy Manager
Kotak Mahindra Bank
08.2020 - 03.2021
MODEL COLLEGE OF ARTS AND COMMERCE
Bachelor of Commerce from FINANCE
ICFAI BUSINESS SCHOOL
MBA from Finance