S. PRAKASH
Service Manager
Visakhapatnam,ANDHRA PRADESH
Summary
An opportunity to work in a challenging environment with an organization as yours which makes use of my knowledge and skills in enhancing the growth of both the organization and myself.
Dedicated Service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
3
3
Languages
Work History
Service Manager
Mango Motors Pvt Ltd
10.2016 - Current
- Analyzed service reports to identify areas of improvement.
- Implemented customer feedback system to gather insights and identify areas for service improvement.
- Increased team productivity with introduction of new performance management system, focusing on individual strengths and areas for improvement.
- Optimized inventory management, reducing excess stock and improving parts availability for service tasks.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Advantage Manager
Mango Motors Pvt. Ltd
Visakhapatnam
01.2011 - 10.2016
- Company Overview: Worked in Advantage Dept and Service as a Manager and responsible person for organization and customers.
- Worked in Advantage Dept as a Manager and responsible person for organization and customers.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Team Leader
Avnash Automobiles
Visakhapatnam
01.2008 - 10.2011
- Company Overview: Worked in the True Value Dept as an Evaluator and Team Leader and responsible person for organization and customers.
- Worked in the True Value Dept as an Evaluator and Team Leader and responsible person for organization and customers.
Project Engineer
Sri Sai Durga Enterprises
01.2007 - 05.2008
- Company Overview: I am working here as a BPCL Project Engineer responsible for laying pipelines as per tender.
- I am working here as a BPCL Project Engineer responsible for laying pipelines as per tender.
- Developed detailed project plans to ensure timely completion and deliverables were met.
- Established robust monitoring systems to track project progress, enabling timely interventions when necessary.
Supervisor
Hindustan Shipyard Ltd
Visakhapatnam
01.2006 - 01.2007
- Company Overview: Completed Apprenticeship in my trade of D.M.E as a Supervisor in Submarine. I acquired expertise knowledge on the trade during my tenure.
- Completed Apprenticeship in my trade of D.M.E as a Supervisor in Submarine. I acquired expertise knowledge on the trade during my tenure.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Implemented cost-saving measures, significantly reducing operational expenses.
Education
B.Tech - MECHANICAL Engg.
Diploma - MECHANICAL Engg.
S.S.C - undefined
Skills
- MS OFFICE
- COMPUTER HARDWARE
Customer service
Problem-solving
Critical thinking
Interests
Listening to music
Playing Cricket
Interacting with people
Disclaimer
The above given information is true to the best of my knowledge and I am sure that I’ll show my best performance if opportunity is given in your esteemed Organization.
Personal Information
- Father's Name: S. SATYANARAYANA
- Blood Group: B +ve
- Date of Birth: 03/05/84
- Nationality: Indian
- Religion: Hindu
Timeline
Service Manager
Mango Motors Pvt Ltd
10.2016 - Current
Advantage Manager
Mango Motors Pvt. Ltd
01.2011 - 10.2016
Team Leader
Avnash Automobiles
01.2008 - 10.2011
Project Engineer
Sri Sai Durga Enterprises
01.2007 - 05.2008
Supervisor
Hindustan Shipyard Ltd
01.2006 - 01.2007
Diploma - MECHANICAL Engg.
S.S.C - undefined
B.Tech - MECHANICAL Engg.
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