REENA S
Business Analyst
Bengaluru,KA
Summary
Dynamic business professional with robust analytical skills and a proven track record of driving impactful decisions. Expertise in strategic negotiation, team management, and data analysis, combined with a strong focus on collaboration and adaptability to evolving needs, ensures consistent delivery of results. A keen ability to translate complex data into actionable insights enhances process improvement and stakeholder engagement. Committed to excellence and reliability in every project, fostering a results-driven environment that promotes growth and innovation.
Overview
19
19
years of professional experience
6
6
Languages
Work History
Business Analyst
HBox
07.2024 - Current
- Managed a high-performing insurance billing team, providing guidance, mentoring, and professional development opportunities.
- Reduced error rates in claims submissions through meticulous review and verification procedures.
- Improved client satisfaction by addressing and resolving insurance billing inquiries in a timely manner.
- Coordinated closely with finance departments by reconciling accounts receivable balances regularly, ensuring accurate financial reporting across both functions.
- Streamlined insurance billing processes by implementing efficient workflow management strategies.
- Promoted a culture of continuous improvement, fostering innovation and collaboration among team members to identify opportunities for enhanced efficiency and effectiveness in insurance billing operations.
- Developed and monitored key performance indicators, driving continuous improvement in the insurance billing department.
- Implemented data-driven decision-making processes within the insurance billing department, supporting informed choices in resource allocation and process improvement initiatives.
- Implemented new technologies to streamline insurance billing operations, resulting in increased efficiency and accuracy.
- Enhanced team productivity by providing targeted training and support for staff members in insurance billing procedures.
- Reviewed billing problems, researched issues, and resolved concerns.
- Collaborated with cross-functional teams to ensure accurate and timely submission of insurance claims.
- . Reviewed complex cases involving multiple payers or unique circumstances, applying problem-solving skills to secure optimal reimbursement outcomes for the organization.
- Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
- Revenue recovered (341200 USD) efforts by efficiently identifying underpayments, aging reports and resolving discrepancies with payers.
Deputy Manager, Indirect Product & Services
Volvo India Private Limited
11.2008 - 02.2019
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved 3.5% cost savings by negotiating contracts and pricing with suppliers.
- Sourced vendors, built relationships, and negotiated prices.
- Evaluated supplier performance through regular audits and assessments, ensuring compliance with quality standards and contractual terms.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Trained junior staff members on best practices in purchasing management, contributing to their professional development and growth within the organization.
- Performed monthly reconciliation of open purchasing orders.
- Progressed through various purchasing, warehousing and leadership roles.
- Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
- Reduced order processing time by automating purchase orders and invoicing systems.
- Used software like EBD, SAP, ARIBA, and VESA to authorize and monitor purchase orders and consumables.
- Negotiated long-term contracts with critical suppliers to ensure supply chain stability.
- Created purchasing policies and procedures that complied with company standards and regulatory requirements.
- Collaborated with cross-functional teams to identify cost-saving opportunities in the supply chain.
- Led cross-functional team in executing cost reduction initiatives, resulting in significant savings on material purchases.
- Conducted market analysis to stay informed of industry trends and leverage information in negotiation processes.
- Mitigated risks by developing robust supplier risk management framework.
- Led cross-functional teams to assess and select new suppliers, ensuring alignment with organizational quality standards.
- Coordinated with finance and budgeting departments to align procurement strategies with fiscal objectives.
- Conducted supplier audits to ensure compliance with company standards and regulatory requirements.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
- Collaborated with internal stakeholders to create timely and accurate purchase orders.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maximized performance by monitoring daily activities and mentoring team members.
Associate
Addceo Flexione (Client : Volvo India Private Limited)
04.2007 - 10.2008
- Led employee relations through effective communication, coaching, training, and development.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Assisted in recruitment to build team of top performers.
- Negotiated with suppliers to secure cost-effective resources, positively impacting project budgets.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Created and managed project plans, timelines and budgets.
- Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
Deputy Manager
Trans Packers & Movers Private Limited
03.2006 - 03.2007
- Provided strategic and operational oversight for the moving and logistics business, managing daily operations and long-term growth initiatives.
- Oversaw logistics and supply chain functions including transportation, warehousing, and express cargo, while leading cross-functional teams of around 50 employees comprising drivers, packers, and customer service staff.
- Drove business development, financial management, and customer satisfaction through efficient operations and process improvements.
Branch Office Administrator
P M Packers & Movers Private Limited
08.2002 - 02.2006
Account Assistant
Visveswaraya Vidyuth Nigama Limited
07.2001 - 07.2002
Education
MBA - Accounting And Finance
Master Of Business Administration
Bengaluru, KA01.2012
BBA - Accounting And Finance
Bachelor of Business Management
Bengaluru, KA01.2001
Skills
Process optimization expertise
Accomplishments
- International exposure having reviewed and worked on industrial consumable project achieved 3.5% cost savings and Uniform standardisation for white color and blue color project in Bangkok-Thailand, Shanghai – China, Sweden - Europe.
- Implemented Solar PPA (Power Purchase Agreement) – 4144mwh, will potentially reduce Volvo’s carbon dioxide emission by 3,380 tons per annum.
- Executed a total investment Capex of USD 40 M (2.7 BINR) in India in 2012-14 including both Long term maintenance and New Investment projects. Remarkable project includes expansion of Group Trucks assembly building to a total built-up area of 90,000 Sqm and other connected industrial and facility requirements in Hosakote, India.
- Create, manage and follow-up the operational annual budgets of USD 1.4M (80 MINR) for Property and Facility management services. Streamlined all procurement activity to achieve 4-6% cost savings per annum.
- The long-pending submitted claim revenue was recovered by initiating a re-submission of the claim with improved accuracy, resulting in the collection of approximately USD 360,000.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
MS Office, Power BI, VESA , ARIBA, SAP
Timeline
Business Analyst
HBox
07.2024 - Current
Deputy Manager, Indirect Product & Services
Volvo India Private Limited
11.2008 - 02.2019
Associate
Addceo Flexione (Client : Volvo India Private Limited)
04.2007 - 10.2008
Deputy Manager
Trans Packers & Movers Private Limited
03.2006 - 03.2007
Branch Office Administrator
P M Packers & Movers Private Limited
08.2002 - 02.2006
Account Assistant
Visveswaraya Vidyuth Nigama Limited
07.2001 - 07.2002
BBA - Accounting And Finance
Bachelor of Business Management
MBA - Accounting And Finance
Master Of Business Administration