Saad. K. Attar

To obtain a demanding position in a dynamic organization where can use skills and experience to contribute to the company's success while continuously growing.
Abilities and staying up to date on emerging technologies. Am looking for a friendly work environment that promotes growth, offers possibilities for progression, and promotes learning and professional development.

Lumen CenturyLink Process as a Senior Technical Support Executive Level 3

Working for Lumen CenturyLink Process as a Senior Technical Support Executive Level 3 is responsible for using the Salesforce programme to address technical issues that clients and employees may have. I currently have one year of experience in this procedure, and I'm still providing excellent customer service while also advancing my technical expertise

Empathy and solid technical knowledge are used to effectively answer client issues, resulting in several customer boosters and Star of the Week honors.

This bullet point emphasis's your ability to address consumer inquiries empathically while also producing good results in terms of quality and recognition from your superiors.

NBN Technologies as a Senior Project Specialist

Currenty working for Nbn Technologies as a Senior Project Specialist Chatting with australia technicain related to Internet Installtion helpling them to resolved there issue with the help of using zinc chat application. We use all the related required tools to help techincain to do installtion properly of internet of austriala customers we do backend work we Use applications like Service Portal , Service Now , Briscad as Specialnet.

Providing proper support to techincian and also work as a SME role suppport My team Also Trainer new Trainee And Having knowlegde to do multiple Works and Tasks.

Recognised as the Star of the Week for great performance in the Lumen CenturyLink process, displaying a high degree of quality and issue resolution when managing customer queries.

Promoters Award: In the Lumen CenturyLink process, I received the Promoters Award for providing great customer service and ensuring customer happiness through sympathetic handling of concerns and issues. This honour was earned by maintaining high quality standards and immediately resolving difficulties.

Level2]

Level2

Level2

Photo Editing: I enjoy editing images using various software programmes.

Fitness: Dedicated to leading a healthy lifestyle through regular exercise and good eating habits.

Music: Take pleasure in listening to a wide range of songs and finding new music.

Sports: Likes to be active and have fun by enjoying both indoor and outdoor games, including gaming.

Travel: Enjoys discovering new locations and cultures, as well as acquiring new experiences.

Python Voice Command Assistance: Developed a personal assistant using Python that responds to voice commands and performs various tasks, including opening different applications on the computer. The basic version of the assistant is currently available.

Voice Command Assistance for PC: Created a voice command assistant for PC that allows users to interact with their computer using voice commands. The project involved developing and integrating various software tools and modules to enable voice recognition and task execution on the computer.

 

Saad.K.Attar

Pune Chakan, 1.19.24