Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
SACHIN BAJAJ

SACHIN BAJAJ

Delivery Manager / Technical Project Manager
Gurgaon

Summary

Delivery Manager and Product Owner with 18+ years of overarching experience in all stages of Agile-focused Software Development Life Cycle (SDLC), demonstrating expertise in Agile methodologies such as Scrum. Proficient in Development, Delivery, Implementation, Application Support and Business Solution in Financial Services domain, with specialization in Securities Back Office Systems for Post Trade Settlement and Clearing. Coordinates schedules, teams, and resources to consistently meet customer demands and exceed expectations.

Overview

18
18
years of professional experience

Work History

Delivery Manager | Director, Software Engineering

S&P Global
Gurgaon
04.2022 - Current
  • Delivery manager for large multinational bank, headquartered in Europe together with functional and technical product improvement initiatives.
  • Led three agile Dev + QA teams, across different geographic locations, while defining and managing priorities against available capacity of team members.
  • Coordinated joint efforts between client SMEs, product teams and engineering teams to deliver complex features.
  • Monitored customer quality metrics and implemented proactive resolutions to maintain acceptable levels.

Development Lead & Delivery Manager

Tata Consultancy Services (TCS BaNCS)
Gurgaon
07.2019 - 03.2022
  • Led and empowered teams of cross-functional engineers, testers, and business analysts to deliver successful engagements with customers and internal stakeholders
  • Trusted to lead development of new Product, by combining two existing products and interfacing with three others, creating three new sales opportunities
  • Spearheaded development, planning, scheduling to ensure timely and budged project completion, despite unexpected challenges
  • Guided Release Management team to reduce delivery and deployment time of product by 20%.

SME – Transformation and Onsite Project Manager

DBS Bank (for TCS Ltd.)
Singapore
12.2015 - 06.2019
  • Managed successful migration of 17 modules from mainframe system to open systems framework through TCS BaNCS, resulting in nearly 20% reduction in cost and increase in system reliability
  • Enabled client to achieve prestigious title of Best Sub-Custodian in Asia, while retaining the accolade of Best Sub-Custodian in Singapore for 2019, underscoring exceptional service and client satisfaction.
  • Successfully managed roll-out of vital Market transformation of Singapore's SGX PTS-II.
  • Imparted expert guidance and support in three projects related to Trade settlements, Security Processing, Reconciliation, SWIFT, and depository communication, ensuring increase in process efficiency and 15% decrease in error rates.
  • Demonstrated leadership by leading discussions with client's business team, providing insights into functionality and proposing resolutions as Product specialist.
  • Governed support for day-to-day operational and tactical aspects of Bank's custodian services, including support to clients, resolving problems, and monitoring performance of the system.
  • Coordinated & interacted with different level of Support teams, stakeholders, Business community and vendors/suppliers for timely delivery of services and resolving complex/critical operational issues.
  • Formulated strategies and participate in execution of Housekeeping, infra upgrades and disaster recovery procedures.
  • Processed creation, processing, and billing of Statements of Work (SOW), invoices, and related documentation.

Development Lead & Offshore Support Lead

Tata Consultancy Services (TCS BaNCS)
Gurgaon
05.2009 - 11.2015
  • Drove product enhancement by adding intricate functionalities like Account Operator and Clearing, meeting complex client needs and boosting operational efficiency.
  • Directed team of 15+ members for product development, defect fixes and production enhancements for different customer implementations, across the globe.
  • Regularly conducted weekly status reviews with project management, ensuring transparent progress tracking and prompt issue resolution.
  • Collaborated with client to capture requirements and developed feasible functional specifications; wrote and executed technical specifications for 5+ successful customer implementations.
  • Negotiated deliverables and schedules with four clients, ensuring smooth post-implementation operations via adequate support.

Production Support Team

Erste Group Bank (SLSP)
Vienna
05.2008 - 04.2009
  • Implemented EUR currency conversion for Slovakia, ensuring seamless transition for customers
  • Offered continuous support in managing and executing operational and tactical functions of Bank's brokerage business, while influencing deployments, end-of-day batches, data extracts, and ensuring continuous availability.

Configuration/Build/Release Engineer

TCS Quartz Product
Gurgaon
09.2005 - 04.2008
  • Orchestrated creation & configuration of TCS BaNCS Development & Testing Environments for different Clients Implementations.
  • Managed and administered essential software and tools, including ClearCase, GIT, MasterCraft Compilation Utilities, and build scripts, optimizing version control, code integration, and overall software development processes.

Education

Master of Computer Applications -

Y.M.C.A. Institute of Engineering (Maharishi Day
04.2001 -

Skills

    Global Delivery Management

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Timeline

Delivery Manager | Director, Software Engineering

S&P Global
04.2022 - Current

Development Lead & Delivery Manager

Tata Consultancy Services (TCS BaNCS)
07.2019 - 03.2022

SME – Transformation and Onsite Project Manager

DBS Bank (for TCS Ltd.)
12.2015 - 06.2019

Development Lead & Offshore Support Lead

Tata Consultancy Services (TCS BaNCS)
05.2009 - 11.2015

Production Support Team

Erste Group Bank (SLSP)
05.2008 - 04.2009

Configuration/Build/Release Engineer

TCS Quartz Product
09.2005 - 04.2008

Master of Computer Applications -

Y.M.C.A. Institute of Engineering (Maharishi Day
04.2001 -

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SACHIN BAJAJDelivery Manager / Technical Project Manager