SACHIN GEORGE
Bengaluru
Summary
Results-driven HR Operations professional with 4 years of experience in managing HR queries and supporting HR Business Partners in high-volume, global environments. Expertise in SAP SuccessFactors and ServiceNow, emphasizing data accuracy and process improvement to enhance employee experience while ensuring confidentiality.
Overview
5
5
years of professional experience
Work History
HR Executive
Adecco
Bengaluru
07.2024 - Current
- Delivered end-to-end HR operational support for onboarding and employee lifecycle processes, ensuring accuracy and timeliness.
- Coordinated with cross-functional teams to facilitate onboarding, benefits processes, and employee integration.
- Manage high-volume HR requests and queries, tracking and resolving cases in line with defined SLAs.
- Drive process improvements by developing 15+ standard operating procedures, reducing turnaround time and enhancing efficiency.
- Maintain and update HR systems (SAP SuccessFactors, PeopleStrong) with high accuracy, ensuring data integrity and compliance.
- Provide consistent, high-quality support to stakeholders, ensuring a positive employee experience.
Core HR Associate
IBM
Bengaluru
06.2022 - 07.2024
- Managed and resolved 5,000+ HR queries via ServiceNow and shared HR channels, achieving 100% SLA adherence.
- Acted as a key point of contact for employee and manager queries, delivering timely and accurate guidance.
- Tracked and managed HR cases end-to-end, ensuring proper documentation and timely closure of requests.
- Supported HR operations for 1,500+ employees, ensuring seamless execution of employee lifecycle processes in a high-volume environment.
- Processed final settlements, payroll inputs, and employee documentation with a strong focus on accuracy and compliance.
- Delivered 7,000+ employment verifications, significantly enhancing turnaround time through streamlined processes.
- Handled sensitive and confidential cases, including Death in Service, with professionalism and discretion.
- Identified recurring trends in employee queries, contributing to proactive solutions that improved service delivery.
HR Intern
Toyota Industries Engine India Pvt. Ltd.
Bengaluru
01.2021 - 02.2021
- Conducted employee interviews to evaluate engagement and workplace environment, delivering actionable insights.
- Assisted in performance evaluations and employee development initiatives to support talent growth.
- Implemented psychometric testing to enhance recruitment and assessment processes.
Education
M.Sc. - Industrial Psychology
Jain University
BengaluruBengaluru
B.A. - Psychology, Journalism & Women Studies
Indian Institute of Psychology And Research
BengaluruBengaluru
Skills
- HR Operations
- Employee Engagement
- Stakeholder Coordination
- HR partnership
- Service Delivery
- Process Improvement
- Data Tracking
- Reporting
- Confidential Data Management
- SAP SuccessFactors
- ServiceNow
- MS Excel
- Word
Languages
- English
- Malayalam
- Tamil
- Hindi
Recognition
Employee of the Month, 09/01/23
Timeline
HR Executive
Adecco
07.2024 - Current
Core HR Associate
IBM
06.2022 - 07.2024
HR Intern
Toyota Industries Engine India Pvt. Ltd.
01.2021 - 02.2021
M.Sc. - Industrial Psychology
Jain University
B.A. - Psychology, Journalism & Women Studies
Indian Institute of Psychology And Research