Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Deputy Manager
KOTAK MAHINDRA BANK
MUMBAI
09.2022 - Current
Managed customer relationships through consultative sales techniques to attain individual sales goals.
Kept a strong knowledge of product range details to efficiently answer customer questions.
Showcased product features and benefits to drive sales.
Planned and coordinated product sales to exceed revenue projections and growth targets.
Retained clients and obtained referrals by promptly resolving customer complaints, adding value, and elevating service quality.
Studied competitors to develop innovative selling strategies.
Managed all complex complaints, issues and problems to maintain customer satisfaction.
Education
SSC
Utkarsh Mandir School Secondary School
MUMBAI
HSC
PATKAR VARDE COLLEGE
MUMBAI
BSC
PATKAR VARDE COLLEGE
MUMBAI
MBA -
D. Y. Patil
Skills
Problem-solving
Time management
Calm under pressure
Upselling expertise
Sales and market development, interpersonal communication
Customer Relationship Management
Team Building, and Leadership
Accomplishments
Awarded as top performer in August 2023 and December 2024.
Rated as Over achiever.
Top Performer In CASA and Insurance and was awarded for the same.