Summary
Overview
Work History
Education
Skills
Languages
Certification
Personal Details
Timeline
Generic

SACHIN KUMAR

DELHI

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Retail Sales Officer

TITAN COMPANY LTD
GHAZIABAD
10.2014 - Current
  • Greeted customers and provided them with product knowledge.
  • Assisted customers in selecting items that best met their needs.
  • Organized merchandise displays to promote sales.
  • Developed relationships with repeat customers by providing excellent customer service.
  • Operated the cash register, handled returns, and processed payments.
  • Performed daily store opening and closing procedures.
  • Resolved customer complaints in a professional manner.
  • Conducted weekly stock counts to ensure accuracy of inventory levels.
  • Followed up with customers after purchase to ensure satisfaction with product and service.
  • Provided advice on special promotions or discounts available.
  • Helped maintain store cleanliness by restocking shelves and tidying up displays.
  • Attended team meetings to discuss sales goals, strategies, and progress.
  • Tracked sales performance against targets set by management.
  • Informed customers about new arrivals and upcoming events at the store.
  • Supported other team members during peak business hours when needed.

Sales Executive

FOREVER PRICIOUS JEWEL & DIAMOND LTD
DELHI
04.2012 - 08.2013
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Bachelor of Arts - Arts And Entertainment Management

Delhi University
Delhi University
10-2014

High School Diploma -

GSBV NO 1
DELHI SEELAMPUR
03-2011

Skills

  • Performance Tracking
  • Store maintenance
  • Visual Merchandising
  • Store display management
  • Retail Operations
  • Customer Service
  • Sales Strategy Implementation
  • Decision-Making

Languages

Hindi
First Language
Hindi
Proficient (C2)
C2
English
Intermediate (B1)
B1

Certification

One Year Diploma in computer application of computer fundamentals M.S Office & internet.

Personal Details

  • Name: Sachin Kumar
  • D.O.B: 13/02/1994
  • Martial Status: Married
  • Gender: Male
  • Nationality: Indian
  • Hobbies: Listen songs and travelling

Timeline

Senior Retail Sales Officer

TITAN COMPANY LTD
10.2014 - Current

Sales Executive

FOREVER PRICIOUS JEWEL & DIAMOND LTD
04.2012 - 08.2013

Bachelor of Arts - Arts And Entertainment Management

Delhi University

High School Diploma -

GSBV NO 1

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