Sagar Desai
Ahmedabad
Summary
Results-oriented sales manager with extensive experience in developing actionable sales strategies and leading high-performing teams. Skilled in market analysis and problem-solving, with a track record of exceeding sales targets and fostering strong client relationships.
Overview
16
16
years of professional experience
Work History
Deputy Sales Manager (Regional)
Sayaji Hotels Limited
Ahmedabad
12.2024 - Current
- Cultivated relationships with key clients and stakeholders to enhance collaboration and drive sales initiatives.
- Conducted market analysis to identify trends and new business opportunities.
- Analyzed market trends to identify potential opportunities for growth.
- Developed strategies to increase market share in targeted areas.
- Generated detailed reports on weekly and monthly sales performance for senior management review, facilitating informed decision-making.
- Coordinated hiring and onboarding processes for new staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Constructed sales forecasts and schedules to align with productivity targets and support strategic planning.
Assistant Sales Manager
Fortune Select
Ahmedabad
06.2024 - 12.2024
- Facilitated sales team's achievement of monthly targets through clear and timely communication.
- Led team of sales representatives by delivering targeted guidance, training, and ongoing support.
- Developed strategies to increase sales volume and market share.
- Compiled and analyzed reports on performance metrics, including sales volumes and conversion rates, to inform strategy.
- Implemented new processes for managing customer accounts and improving lead generation efforts.
- Negotiated customer contracts and maintained relationships with existing clients.
Assistant Sales Manager (Regional Sales)
Fern Group of Hotels
Ahmedabad
11.2022 - 06.2024
- Contributed to development of sales strategies for hotel promotions and packages, enhancing competitive positioning.
- Analyzed market trends to identify new sales opportunities for hotels.
- Collaborated with Sales Manager to prepare weekly sales reports, providing insights for strategic adjustments.
- Developed strategies to increase sales volume and market share.
- Prepared reports detailing performance metrics such as sales volumes and conversion rates.
- Cultivated strong relationships with key decision makers within target markets.
- Coordinated trade shows and other events to promote company products or services.
- Assisted in setting sales goals and defining strategies to achieve them.
- Nurtured relationships with key clients, ensuring satisfaction and fostering long-term loyalty.
- Participated in trade shows and sales events to promote company products and services.
Sales Manager
The Metropole Hotel
Ahmedabad
09.2021 - 11.2022
- Led sales team to enhance customer engagement and satisfaction.
- Developed promotional strategies that increased hotel service awareness among target customers.
- Analyzed market trends to identify new business opportunities for growth.
- Collaborated with management to set and achieve sales targets.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly sales performance reports to management, highlighting trends and actionable insights.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Supported sales team members to drive growth and development.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Built sales forecasts and schedules to align with productivity targets and optimize resource allocation.
Assistant Sales Manager
The Fern - An Ecotel Hotel
Ahmedabad
10.2019 - 08.2021
- Enabled sales team to meet monthly targets through clear and effective communication.
- Led staff meetings to align on goals, share updates, and identify operational improvements.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Formulated strategies that contributed to increased sales volume and expanded market share.
- Prepared reports detailing performance metrics such as sales volumes and conversion rates.
- Negotiated customer contracts and maintained relationships with existing clients.
- Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.
- Developed and maintained relationships with key clients to ensure repeat business.
Sales Executive
The Metropole Hotel
Ahmedabad
06.2018 - 06.2019
- Cultivated relationships with clients, improving guest satisfaction scores at the hotel.
- Performed market research to uncover sales opportunities and emerging trends.
- Presented tailored service packages to clients, addressing their specific needs.
- Executed cold calls and networked with potential clients to promote products and services.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Negotiated contracts with clients, securing favorable terms for the company.
- Identified new potential markets and developed plans for targeting them.
Operation Manager
Ashray Group of Hotels
Ahmedabad
12.2014 - 06.2018
- Oversaw daily hotel operations ensuring high service standards.
- Managed staff scheduling to optimize workforce efficiency and coverage.
- Collaborated with department heads to streamline communication and workflow processes.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
- Managed operations department budgets to align spending with strategic goals.
- Negotiated contracts with vendors to achieve favorable pricing and terms.
- Analyzed customer feedback to uncover insights for process improvements.
- Maintained up-to-date knowledge of industry trends and best practices related to operations management.
- Implemented successful business strategies to increase revenue and target new markets.
- Forecasted customer demand to set prices or credit terms for goods or services.
Duty Manager
YMCA International Centre
Ahmedabad
04.2012 - 12.2014
- Facilitated exceptional service to customers through in-person meetings and phone calls, promoting satisfaction and effective resolution of inquiries.
Front Office Assistant
Neelkanth Group of Hotels
Ahmedabad
03.2011 - 04.2012
- Managed phone inquiries, delivering accurate information about hotel services to enhance guest experience.
- Resolved guest complaints promptly, contributing to overall guest satisfaction.
- Greeted and assisted guests with check-in and check-out procedures.
- Coordinated room bookings, maintaining accuracy in reservations system to prevent overbooking.
Front Office Assistant
Hotel Orange Inn
Ahmedabad
04.2010 - 03.2011
- Greeted and assisted guests with check-in and check-out procedures.
- Managed phone inquiries and provided information about hotel services.
- Coordinated room bookings and ensured accuracy in reservations system.
- Handled guest complaints promptly, ensuring a positive experience.
Job Trainee
Cambay Spa and Resort
Ahmedabad
01.2010 - 04.2010
- Engaged with guests to provide information about resort amenities.
- Collaborated with team members to ensure guest satisfaction and comfort.
- Supported front desk staff with guest check-ins and inquiries.
Education
Bachelor of Arts - English Literature
Gujarat University
Ahmedabad03-2014
Diploma in Aviation, Hospitality And Travel Management - Hospitality Management
Frankfinn Institute of Air Hostess Training
Ahmedabad01-2010
Skills
- Sales strategy
- Sales forecasting
- Market analysis
- Territory management
- Client relationship management
- Negotiation skills
- Team leadership
Timeline
Deputy Sales Manager (Regional)
Sayaji Hotels Limited
12.2024 - Current
Assistant Sales Manager
Fortune Select
06.2024 - 12.2024
Assistant Sales Manager (Regional Sales)
Fern Group of Hotels
11.2022 - 06.2024
Sales Manager
The Metropole Hotel
09.2021 - 11.2022
Assistant Sales Manager
The Fern - An Ecotel Hotel
10.2019 - 08.2021
Sales Executive
The Metropole Hotel
06.2018 - 06.2019
Operation Manager
Ashray Group of Hotels
12.2014 - 06.2018
Duty Manager
YMCA International Centre
04.2012 - 12.2014
Front Office Assistant
Neelkanth Group of Hotels
03.2011 - 04.2012
Front Office Assistant
Hotel Orange Inn
04.2010 - 03.2011
Job Trainee
Cambay Spa and Resort
01.2010 - 04.2010
Bachelor of Arts - English Literature
Gujarat University
Diploma in Aviation, Hospitality And Travel Management - Hospitality Management
Frankfinn Institute of Air Hostess Training