Sagar Gupta
Site Reliability Engineer
Bengaluru,KA
Summary
Dynamic Site Reliability Engineer with a proven track record at Ericsson and previous organizations, excelling in reliability engineering, enhancing system performances and stability. An enthusiastic and high energy driven professional targeting challenging assignments in Cloud services, Automation, IT Operations and DevOps.
Overview
4
4
years of professional experience
Career Summary
- Highly focused and goal-oriented professional with 4 years of experience in SRE & DevOps .
- Well-versed in programming language Python .
- Experience in designing and implementing fully automated CI/CD pipelines using Jenkins , Ansible , Argo CD and GitHub for Agile projects.
- Experience in creating and managing highly available Kubernetes clusters using Docker across various environments.
- Proficient in infrastructure as code ( IaC ) tools and cloud provisioning.
- Proficient in incident handling and incident post-mortem exercises. Skilled in maintaining SLAs for service reliability.
- Experience in web development and automation with Python and Unix Shell Scripting .
- Learning AWS on the go to develop strong cloud experience.
- Learning and deploying Prometheus and Grafana Pods/Containers for monitoring and observability of applications and infrastructure.
Work History
Site Reliability Engineer
Ericsson
02.2023 - Current
- Managing Ericsson's cloud-based infrastructure, optimizing costs, and ensuring high availability of services.
- Working on operational tickets, change management, and ticket duty.
- Reduced time-to-market, automating build, test, and deployment pipelines using CI/CD tools.
- Evaluated new technologies and tools to enhance overall system performance, stability, and security.
- Handling production incidents, resolving issues, documenting logs, and participating in on-call duties.
- Implemented version control systems to track changes in codebase efficiently and enable seamless collaboration among team members.
- Developed custom scripts/tools as needed to automate routine tasks, increasing overall team productivity and efficiency.
Junior DevOps Engineer
Huawei Technologies
08.2021 - 02.2023
- Streamlined deployment processes for increased efficiency and reduced downtime.
- Spearheaded SRE practices, automation, and operations for customers in Africa (South Africa), and globally.
- Automated daily tasks using Unix Shell scripting, database queries, Python, and DevOps tools.
- Provided end-to-end infrastructure management, including monitoring, license control, disaster recovery, maintenance, incident and problem resolution, and patching.
- Collaborated with cross-functional teams and vendors to identify problems, and develop solutions for improved workflow and root cause analysis.
- Enhanced code quality with thorough peer reviews and adherence to industry best practices.
Skills
System monitoring
Disaster recovery
DevOps
Cloud Services
Automation
CI/CD
IaC
Operations Development Containerization
System Design
Troubleshooting
IT Skills
- Operating Systems: Linux/Windows/MacOS
- Cloud Services: AWS
- Languages: Python, Unix Scripting, Shell, SQL, YAML, Groovy, Frontend/Backend
- RDBMS : MySQL, PostgreSQL
- Continuous Integration: Jenkins, Git
- GitOps: Argo CD
- Containerization: Docker & Kubernetes
- Configuration Tool: Ansible
Accomplishments
- Silver Award, Ericsson, November 2024 - Quarterly award given to the team members who contribute to the business in an impactful and profitable way.
- Star Bean Award, Huawei, May 2022 - Award given to the top contributing team members.
Project Experience
Flapping Tracker :
Designed and optimized a system to improve network availability and efficiency across South Africa by automating network logs and reports. Collaborated with different team members and vendors for help and understanding the requirements for scripting and automation.