Sagar Mamidala
Mumbai
Summary
Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
9
9
years of professional experience
1
1
Language
Work History
EMI Manager
Solar Square Pvt Ltd
02.2025 - Current
- We connect customers and guide them through their solar loan application process and documentation.
- Coordinate with the concerned team for approvals and pending documents so that the process gets smooth.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Senior Associate
KM Global Credit Fair Pvt Ltd
02.2024 - 02.2025
- Trained and supported new team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Used look at solar loan applications, from login to disbursal, and solving customer concerns.
- Coordination with our dealer and customer to close the project on priority to maintain customer satisfaction.
Senior Executive
Eduvanz Finance PVT LTD
12.2021 - 11.2023
- As a Senior Executive at Eduvanz Finance Pvt Ltd, I oversee and manage the loan passing process for students, ensuring a seamless and efficient experience.
- Responsible for evaluating loan applications, I play a crucial role in assessing the creditworthiness of students and determining their eligibility for financial assistance.
- Collaborating with cross-functional teams, I facilitate the coordination of documentation and verification processes, ensuring compliance with regulatory standards.
- Actively involved in designing and implementing improved loan approval workflows, I contribute to enhancing the overall efficiency and speed of the loan processing system.
- Provide expert guidance to junior team members, offering insights and training to maintain a high level of accuracy and quality in the loan approval process.
- Stay up-to-date of industry trends and regulatory changes, incorporating best practices to continually optimize the loan passing procedures and uphold the company's commitment to providing accessible education financing.
Medical Billing Executive - International Process
Medusind
02.2021 - 07.2021
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Adhered to established standards to safeguard patients' health information.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
Customer Service Representative - Insurance Sales
Teleperformance
08.2018 - 12.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
Customer Service Representative
Epicentre Technology
07.2017 - 07.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Bachelor of Arts -
IGNOU
Delhi07-2025
HSC -
Kakatiya Junior College Board
Telangana01.2014
S.S.C -
Indian Public High School
Nizamabad01.2012
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Timeline
EMI Manager
Solar Square Pvt Ltd
02.2025 - Current
Senior Associate
KM Global Credit Fair Pvt Ltd
02.2024 - 02.2025
Senior Executive
Eduvanz Finance PVT LTD
12.2021 - 11.2023
Medical Billing Executive - International Process
Medusind
02.2021 - 07.2021
Customer Service Representative - Insurance Sales
Teleperformance
08.2018 - 12.2020
Customer Service Representative
Epicentre Technology
07.2017 - 07.2018
HSC -
Kakatiya Junior College Board
S.S.C -
Indian Public High School
Bachelor of Arts -
IGNOU