Sagar Mody
Bengaluru
Summary
A results-driven individual with dynamic leadership experience, delivering impactful strategies to drive team performance. Proven ability to lead and motivate teams towards achieving organizational objectives. Seeking a challenging opportunity in a reputable company to leverage my strong leadership skills and marketing expertise. Committed to driving operational success and exceeding targets while fostering a collaborative and goal-oriented work culture.
Overview
16
16
years of professional experience
Work History
Unit Head
Axis Bank
Bangalore
01.2025 - Current
- Unit Head managing the Business loan team with 50 Digital Officers lead by 3 Team leaders. I have an excellent track record and have been awarded the best Unit Head for cross sell sales of Life insurance and General insurance products for Q4 2024-25.
Unit Head
Axis Bank
Bangalore
01.2022 - 01.2025
- I am a Unit head managing CASA VKYC and cross sell for South India. I manage 2 teams based out of Bangalore and Hyderabad. We have had an excellent track record and have been awarded the best team for General and Life Insurance products for several quarters.
- Monitored daily operations, ensuring compliance with applicable laws and regulations.
- Created reports on departmental activities for senior management review.
Team Manager
Kotak Mahindra Bank
08.2019 - 12.2021
- I am a Team Manager managing a team of Virtual RMs who handle a portfolio of 3000+ each. We have had an excellent track record and have been awarded the best team for General and Life Insurance and Mutual fund products.
- Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
- Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
Team Lead
Axis Bank - Intelenet Global Services
03.2016 - 07.2019
- As a Team Lead, effectively managed a team of 15 members, leading to a 20% increase in productivity and efficiency. Implemented new sales strategies leading to a 15% increase in monthly revenue. Developed and facilitated training programs resulting in a 30% decrease in average call handling time.
Team Lead
Appco Group
02.2014 - 12.2015
- Developed strategies to increase team productivity and improve customer service levels.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
Senior Technical Support Associate
Dell International Services
Bangalore
08.2009 - 11.2010
- Maintained up-to-date knowledge of current software and hardware products through research and testing.
- Worked closely with other departments to resolve escalated customer service requests quickly and effectively.
- Achieved sales targets
Education
B.Com -
Bangalore University
01.2009
Skills
- Team Management
- Team Leading
- Sales Planning
- Inside Sales
- Workforce planning
- Cross-selling techniques
- Coaching and mentoring
Awards
Million Dollar Round Table (Malaysia), Qualified Member, 2023-24
Languages
- English
- Hindi
- Kannada
- Gujarati
Timeline
Unit Head
Axis Bank
01.2025 - Current
Unit Head
Axis Bank
01.2022 - 01.2025
Team Manager
Kotak Mahindra Bank
08.2019 - 12.2021
Team Lead
Axis Bank - Intelenet Global Services
03.2016 - 07.2019
Team Lead
Appco Group
02.2014 - 12.2015
Senior Technical Support Associate
Dell International Services
08.2009 - 11.2010
B.Com -
Bangalore University