Sahil Doda
Gurugram
Summary
A hardworking and growth-oriented individual with over 10 years of experience in Operations and Product, including experience in 4 early-stage startups, and with with a proven track record in implementation, efficiency, and team building, driving impactful product and business initiatives, and delivering exceptional results.
Overview
1
1
Certification
10
10
years of professional experience
Work History
AVP - Partnership & Ops (LatAm)
TransFi
Remote, India
09.2025 - Current
- Led commercial expansion across LatAm, sourcing and onboarding 10+ banking, fiat, FX, treasury, and payment infrastructure partners across BRL, MXN, COP, ARS, CLP, and PEN, supporting $60M+ in monthly transaction volumes.
- Negotiated and optimized partner commercials, reducing infrastructure costs by 50% and improving gross margins by 40% across key payment corridors.
- Built and strengthened the LatAm payments network, onboarding multiple backup providers and resolving critical partner issues to maintain 99% payment uptime across collections, payouts, and cross-border payment flows.
- Established TransFi’s Brazil operating infrastructure, securing the CNPJ and opening a local Brazilian bank account, enabling local payment and banking operations.
- Launched the gaming payments product, designing treasury, compliance, and fiat-to-stablecoin settlement workflows covering prefunding, settlement, rate-lock mechanisms, KYC/KYB, and chargeback frameworks for merchants and individual users.
- Drove cross-functional execution across Product, Compliance, Operations, Treasury, and Legal to launch commercially viable payment capabilities and expand stablecoin-enabled settlement models across LatAm.
Ops Head & Product
Xindus Trade Networks
Gurugram, India
06.2023 - 09.2025
- Launched cargo air operations, scaling revenue to 3 Cr INR per month.
- Increased revenue from 2 Cr to 3.5 Cr INR in 3 months.
- Expanded wallet share of key accounts from 10% to 30%.
- Optimised Utilisation of PMCs, reducing per kg air freight cost between 10%.
- Partnered with US Customs brokers and reduced the US clearance cost by 40%.
- Improved US customs and last-mile performance by 50%.
- Reduced last mile cost by 50% by introducing LTL shipping method in last mile.
- Launched Serviceability engine for autorouting, leading to TAT improvement by 30% and GM by 10%.
- Introduced Weight Adjustment Charges (WAC), reducing weight disputes by 95%.
- Automated claims processes, cutting escalations to 1%.
- Reduced customer tickets by 50% and boosted reliability by 20%.
- Developed SOPs for claims from external partners, recovering over $20,000 USD.
- Integrated partners across new geographies, enhancing service reach.
- Improved gross margin by 5% through annual price hike.
- Acquired 200 customers in 3 months with a pre-sales program, with a 2% conversion rate.
Program Manager
1K Kirana Bazaar
Gurugram, India
11.2021 - 06.2023
- Build an end-to-end incentive plan for retailers and the sales team, leading to target achievement and revenue growth from 25 Cr to 38 Cr in 3 months.
- Managed portfolio of incentives and rents for franchise stores worth 2 Cr, representing 5% of overall business.
- Optimised cash flow through effective liquidation of excess stock.
- Enhanced category saliency, resulting in net margin increase of 0.5%.
Senior Operations Manager
Eat Club(Formerly Box8)
Gurugram, India
01.2019 - 10.2021
- Executed DMAIC for late delivery, resulting in 10% improvement in delivery time.
- Reduced pizza make time from 15 min to 12 mins by changing modifying SOP through analyzing data and doing time motion analysis.
- Decreased delivery cost by 5%, by creating a new delivery Incentive structure.
- Reduced Sales loss by 4%, by efficient manpower planning and shift allocation.
- Improved Roster Adherence from 70% to 95% by instilling ownership and solving issues.
- Created Asset Management program, leading to petrol cost reduction from Rs 2.4 to Rs 1.9 per km and 10% electricity saving.
- Reduced inventory variance from 10% to 7%, ensuring better stock management.
- Reduced customer food complaints from 30% to 10% of South Delhi store.
- Coordinated recruitment and training of operations and area managers, strengthening overall team capability.
Software Engineer
Wipro Technologies
Greater Noida, India
06.2016 - 12.2018
Education
B.Tech - Electrical Engineering
DAV Institute of Engineering And Technology
Jalandhar01-2016
XII - Science
Rosemary Convent School
Bathinda01-2012
X -
Assumption Convent School
Abohar, India01-2009
Skills
- Product Management
- Project management
- Program building and implementation
- Process Excellence
- Operational Efficiency
- Process optimisation
- Data Analysis
- Strategic planning
- SQL
- Excel-Power Query and Power Pivot
- Google Sheets
- Change management
Certification
- Lean Six Sigma Green Belt- KPMG.
Accomplishments
- Awarded Employee of the Quarter for Improving Gross margin by 5%.
- Awarded OKR Hero for successfully delivering the pre sales program.
- Handled the COVID-19 situation in Delhi by negotiating with outlet and staff room owners, maintaining positivity among employees.
- GMAT Score - 670, V33 Q49
Affiliations
- Student Convener at Youth festival and tech festivals
- House Captain and Vice Captain at ICSE School
Timeline
AVP - Partnership & Ops (LatAm)
TransFi
09.2025 - Current
Ops Head & Product
Xindus Trade Networks
06.2023 - 09.2025
Program Manager
1K Kirana Bazaar
11.2021 - 06.2023
Senior Operations Manager
Eat Club(Formerly Box8)
01.2019 - 10.2021
Software Engineer
Wipro Technologies
06.2016 - 12.2018
B.Tech - Electrical Engineering
DAV Institute of Engineering And Technology
XII - Science
Rosemary Convent School
X -
Assumption Convent School