Basics Of IT
Sahil Thakur
Product Sales Manager
Mumbai,Maharashtra
Summary
Enthusiastic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach. Exceptional knowledge in wealth management, estate planning and investment.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
3
3
Language
Work History
Product Sales Manager
Predefine Tech
Mumbai, Maharashtra
02.2023 - Current
- Analyzed and forecasted the monthly sales data of existing marketed companies within the designated area.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Suggested innovative ideas to increase sales and improve the customer experience.
- Directed sales and marketing management staff in the successful use and development of business plans and strategies.
- Utilized CRM software to track sales progression and communicate project needs.
Branch Manager
Unicoin DCX
Mumbai
09.2022 - 02.2023
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes, and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales.
- Boosted sales and customer loyalty through incentive programs.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Senior Audit Analyst
Ernst & Young
Mumbai
11.2021 - 07.2022
- Managed internal controls and assessed risks of technology network by performing information system audits of each division.
- Performed strategic planning, execution and finalization of audits.
- Established internal control systems by updating audit programs.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
Equity Advisor
Equentis Wealth Advisory Services Pvt Ltd
Mumbai
10.2020 - 10.2021
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Developed and deepened client relationships to cement profitable partnerships.
- Boosted sales and exceeded sales target by employing consultative sales tactics and superior customer care.
Customer Care Executive
HDFC Securities Pvt. Ltd.
Mumbai
12.2017 - 01.2020
- Coordinated timely responses to online customer communication and researched complex issues.
- Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement.
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
- Defused customer concerns with exceptional conflict and problem resolution skills.
Sales Representative
Epicenter Technologies Pvt. Ltd.
Mumbai
12.2016 - 08.2017
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Bachelor of Commerce - Accounts And Finance
R. D. National College
Bandra West 05.2013 - 05.2016
Higher Secondary Certificate - Commerce
R.D. National College
Bandra West 05.2011 - 03.2013
Secondary School Certificate -
St. Anthony's High School
Malad West 04.2010 - 05.2011
Skills
Planning and Coordination
Critical thinking
Good telephone etiquette
Written Communication
Training & Development
Software
Certification
"Career Oriented Banking Certification Program" From Ask Careers (A Shahani Group Institution)
Timeline
Product Sales Manager
Predefine Tech
02.2023 - Current
Branch Manager
Unicoin DCX
09.2022 - 02.2023
Senior Audit Analyst
Ernst & Young
11.2021 - 07.2022
Equity Advisor
Equentis Wealth Advisory Services Pvt Ltd
10.2020 - 10.2021
Customer Care Executive
HDFC Securities Pvt. Ltd.
12.2017 - 01.2020
Sales Representative
Epicenter Technologies Pvt. Ltd.
12.2016 - 08.2017
Bachelor of Commerce - Accounts And Finance
R. D. National College
05.2013 - 05.2016
Higher Secondary Certificate - Commerce
R.D. National College
05.2011 - 03.2013
Secondary School Certificate -
St. Anthony's High School
04.2010 - 05.2011