Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Projects
Languages
Timeline
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Sai Geethika Dokala

Vijaywada

Summary

Detail-oriented and highly motivated Quality Assurance Engineer with 3 years of hands-on experience in manual testing of web and mobile applications. Proven track record of identifying critical defects, improving product quality, and ensuring seamless user experiences across platforms. Skilled in test planning, execution, defect tracking, and collaborating with cross-functional teams in Agile environments. Strong experience in mobile application testing on iOS, Android, and web testing, including functional, regression, UI/UX, and compatibility testing. with a keen eye for detail and a commitment to delivering high-quality software.

Overview

4
4
years of professional experience

Work History

Business Development Associate

Urban Company
Hyderabad
10.2024 - Current
  • Executed queries to monitor survey and fulfillment processes, ensuring timely job initiation and completion
  • Identified and implemented strategies to resolve quality and trust issues, contributing to improved service delivery.
  • Led onboarding and hiring of new partners, supporting business growth and operational scalability.
  • Provided assistance to partners and customers to ensure seamless access to services and resolve access-related issues.
  • Tracked performance data, monitored punctuality, and maintained RCA (Root Cause Analysis) reports for imperfect and canceled orders.
  • Collaborated with cross-functional teams to address and resolve customer and partner concerns, minimizing service disruptions.
  • Managed escalation cases efficiently, maintaining a high level of customer satisfaction.
  • Monitored and reported on the effectiveness of business development strategies and tactics, suggesting adjustments as needed.
  • Assisted in the management of project timelines, ensuring milestones are met and deliverables are achieved.

QA Tester

Accenture
Hyderabad
05.2021 - 10.2023
  • Collaborated in an Agile environment, adhering to QA best practices to deliver software solutions business functionality on-time and with the required quality
  • Actively participated in planning, preparing, and executing effective test efforts, ensuring the quality of products delivered.
  • Experience with Sanity/Regression Testing, Adhoc testing, Compatibility test.
  • Execute test plans, analyze test results, and provide comprehensive reports on software performance and defects found during testing.
  • Experienced in testing techniques like Feature analysis, Test Case Design, Test case, Execution Integration, Exploratory testing and Localization.
  • Maintain open and frequent communication with operations teams. Provide regular updates on project progress, milestones, and any potential challenges or roadblocks.
  • Collaborated effectively with technical and non-technical stakeholders to analyze, debug, and resolve any software-related issues.
  • Analyzing feature through FIGMA, PRD, and Pre-flight doc.
  • Analyzing feature through FIGMA, PRD, and Pre-flight doc Direct walk-through sessions with Developer and testing feature on various platforms thoroughly.
  • Advised developers on problems with databases, performance and other issues.

Education

B.Tech - Computer Science

Usha Rama College of Engineering & Technology
Telaprolu
04.2020

Intermediate - MPC

Narayana Junior College
Vijayawada
04.2016

SSC -

Vani High School
Veeravalli
05.2014

Skills

  • Jira
  • Quality assurance processes
  • Quality assurance methodologies
  • Test Case Creation
  • Design detailed test cases
  • Design effective test scenarios
  • Software development lifecycle (SDLC)
  • Software Testing Life Cycle (STLC)
  • Agile
  • Testing tools
  • Design effective test scenarios
  • Customer relationship management
  • Data analysis
  • Effective communication
  • Root cause analysis

Accomplishments

  • Core Value Champion Award, 03/31/22
  • Core Value Champion Award, 12/31/22
  • Core Value Champion Award, 06/30/23
  • Uber GSS Best People Award For Kt provider
  • Certified as Microsoft Technology Associate (MTA) from Microsoft
  • Ganesh competition in Accenture, 12/31/22, #1 prize

Hobbies and Interests

  • Nurturing plants
  • Cooking
  • Traveling

Projects

Salvaging Crops By Detecting Animals, 4, AWS Tensor flow, AWS SNS, Python Framework, IBM Services, It is an innovative solution designed to safeguard agricultural fields from unwanted intrusion by wildlife. By integrating advanced sensor technologies and sound generation capabilities, this system detects the presence of animals and triggers deterrent measures to protect crops. Additionally, the system sends real-time alert messages to farmers, ensuring swift and informed responses to potential threats.

Languages

  • English
  • Telugu
  • Hindi

Timeline

Business Development Associate

Urban Company
10.2024 - Current

QA Tester

Accenture
05.2021 - 10.2023

B.Tech - Computer Science

Usha Rama College of Engineering & Technology

Intermediate - MPC

Narayana Junior College

SSC -

Vani High School

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Sai Geethika Dokala