Saifi Zama

• Facility Management
• Supervised building management services, including housekeeping, canteen and cafeteria operations, pest control, furniture upkeep, lift maintenance, DG set operations, FDA systems, and CCTV monitoring
• Conducted regular facility inspections to ensure workplace safety and operational efficiency
• Designed and implemented security and brand protection strategies to safeguard company assets
• Stakeholder & Relationship Management
• Built and maintained strong relationships with key stakeholders, including the Pollution Control Board, municipal authorities, district administration, fire officials, and other statutory bodies
• Investigated incidents such as theft, fraud, and trespassing, collaborating with law enforcement when necessary
• Worked closely with internal stakeholders to ensure smooth coordination and effective administrative operations
• Regulatory Compliance
• Ensured strict adherence to statutory and regulatory requirements, including timely submission of returns and license renewals
• Conducted periodic ISO,5S, NABH, and corporate audits, ensuring the timely closure of non-compliance issues
• Crisis & Risk Management
• Organised fire mock drills and disaster preparedness exercises to enhance workplace safety
• Maintained a departmental risk register and implemented effective mitigation strategies
• Vendor & Contract Management
• Maintained accurate records of AMC contracts, ensuring timely renewals and compliance with SLAs
• Streamlined procurement processes, balancing cost efficiency with high-quality standards
• Monitored inventory of essential items, including furniture and fire extinguishers
• Operational Oversight
• Verified bills and challans for accuracy and ensured timely processing of invoices
• Periodic condemnation of outdated or redundant items
• Prepared monthly MIS reports for senior management review
• Provided regular updates to senior leadership on administrative operations and team requirements

Patient Registration and Admission Process:

• Ensure proper documentation during patient admission and discharge.
• Verify insurance details or payment arrangements.