Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Hobbies and Interests
Languages
Personal Information
Timeline
Generic

Saikat Mukherjee

Gurgaon

Summary

Dynamic Cluster Business Manager with extensive experience at Axis Bank Ltd, excelling in client management and new client acquisition. Proven track record in enhancing trade income through strategic forex solutions and effective training. Strong analytical skills and leadership abilities drive exceptional results in trade and forex operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

CLUSTER BUSINESS MANAGER (SENIOR MANAGER)

Axis Bank Ltd
New Delhi
01.2024 - Current
  • Coordinate with branches to achieve branch-level Retail Forex Remittance(RFR) and Retail Trade and Forex (RTFX) annual targets.
  • Worked closely with branches to cater to trade and forex related service requirements of the existing current account customer base, and also to identify opportunities for increasing the overall trade income from the existing customer base who are remitting/routing trade transactions through competing banks by identifying their requirement and offering suitable trade and forex products for both domestic and international business.
  • Generation of retail forex leads and to achieve retail forex targets by identifying and executing various transactions with income opportunity like remittance by resident Indians under LRS, by Non residents and Foreign Nationals as per regulatory guidelines.
  • To Identity and resolved customer queries related to all import and export transactions, such as advance import, direct import, A2 payment, bank guarantee, bill regularization, letter of credit .etc.
  • Identified the needs of customers promptly and efficiently by providing resolution and guidance to clients on various capital transaction related quires FDI, ODI, and also to identify and provide working capital and finance to customer based on their business requirements like CC, OD, and PCFC, etc.
  • Identified new-to-bank (NTB) clients with forex and trade opportunities, and coordinated with various branch channels to get accounts opened and increase New to Bank (NTB) business.
  • Worked successfully with a diverse group of coworkers, such as branch officials like RM and branch officer and other channel partners, to accomplish Forex Income and Trade income -based organizational goals and address issues related to our products and services.
  • Promotion of Forex and trade business by proving branch officials and other channel partners regular training and skill enchantment on forex and trade product and services.
  • Provided regular MIS and updates related to business performance to cluster-level resources, stakeholders, and drove business through all resources on a day-to-day basis.

TRADE COUNCILOR (SENIOR MANAGER)

IDFC First Bank
Gurgaon
05.2022 - 12.2023
  • Single point of contact for all trade clients assigned to branches for IDFC First Bank.
  • Catering to all trade business needs, such as advance import payment, direct import payment, outward remittance against services, export payment, bank guarantees, letters of credit, FDI, settlement of inward remittance, PCFC, and other trade services, generates CASA base revenue, enabling customers on the online platform of the bank, and checking all the clauses and contents of import LC issuance and LC amendment.
  • Reduction of the overall trade compliance pendency of the assigned branch by coordinating with the customer and trade desk.
  • Responsible for assisting assigned branches in the identification and acquisition of trade potential clients.
  • Increase the existing trade base of the branches by working on the existing client base of the branches, identifying trade, and forex potential.
  • Enhancing existing relationships with clients by identifying the requirements for working capital and suggesting proper solutions, like CC, OD, and PCFC, accordingly.
  • Responsible for fee generation from remittances, assets, and currency forwards, tax payments, and other banking transactions, like BG, LC, etc.
  • Meeting the targets of operating income.
  • Leading a team of trade desk managers, handling all transactions and trade-related issues of the region.

TRADE SALES MANAGER (GRADE MANAGER)

HDFC Bank Limited
Gurgaon
01.2021 - 04.2022
  • Manage Existing Trade base client and catering to their day to day trade and forex related requirements Coordinating with assigned branches in handling trade compliance pendency.
  • Responsible for acquiring new clients E manage branches trade base.
  • Responsible for Fee generation from Remittances, Retail Forex transactions and Currency Forwards, Tax payments.
  • Managing structured Trade deals like FDI, ODI, ECB, etc.

ELITE TRADE RELATIONSHIP MANAGER (GRADE DEPUTY MANAGER II)

ICICI Bank Limited
Gurgaon
06.2014 - 12.2020
  • Relationship Manager for existing base clients, catering to their day-to-day banking requirements Identification and acquisition of Trade potential clients.
  • Assisting customer with different trade-based solutions like Forward, Buyer's Credit, MTT (Merchanting Trade Transaction) as per the customer's requirement.
  • Acquiring new clients, primary focus being on customers having exposure to foreign remittance.
  • Helping importers in making payment for various outward remittances including advance import, direct import and clean outward remittance.
  • Helping and guiding exporters in settling their remittance against various export proceeds.
  • Cross selling different banking products like CMS, Working capital limits, Forwards, GI etc To clients.
  • Ensure that sales targets across various product lines and different channels are met.
  • Identifying different customer with requirement of working capital and suggesting proper solution like OD, CC and PCFC accordingly.
  • Primary focus on clients who are into remittances and increase Fee income by suggesting various solutions like forward booking and options.
  • Responsible for Fee generation from Remittances, Banking Transactions, Assets (LCBD limit sanctioning) and hedging solutions like Forward booking, Tax payments, CMS from all the mapped branches of ICICI Bank and handling Capital account transactions.

Education

Post Graduate Diploma - Banking

ICICI Manipal Academy
Manipal, Karnataka, India
07.2014

Bachelor of Commerce -

Osmania University
Hyderabad, Telangana, India
12.2011

Intermediate -

St. John High School
Jamshedpur, Jharkhand, India
12.2007

High School -

St. John High School
Jamshedpur, Jharkhand, India
12.2005

Skills

  • Client Management
  • New Client Acquisition
  • Trade and Forex
  • Working Capital Management
  • Remittance Processing
  • Training
  • Communication
  • Analytical Skills
  • Multitasking
  • Organizational Skills
  • Verbal Communication
  • Supervision
  • Leadership
  • Collaboration
  • Planning

Certification

  • National Securities Depository Limited (NSDL)
  • IIBF-International Trade Finance
  • IRDA Certified

Accomplishments

  • Recognised on Zonal and Retail Head contest by ICICI Bank
  • Active participation in Group Discussion and Cultural events
  • Awarded by RH on multiple occasions achievement of sales targets on annual RER function.
  • Ranked top 10 ETRG RM NCR
  • One of the top performing TSM in Gurgaon with HDFC Bank.
  • Recognised and awarded by RH trade at IDFC first bank on RER functions.

Hobbies and Interests

  • Playing Cricket
  • Listening music
  • Watching Movies

Languages

  • English
  • Hindi
  • Bengali

Personal Information

  • Date of Birth: 02/10/89
  • Marital Status: Married

Timeline

CLUSTER BUSINESS MANAGER (SENIOR MANAGER)

Axis Bank Ltd
01.2024 - Current

TRADE COUNCILOR (SENIOR MANAGER)

IDFC First Bank
05.2022 - 12.2023

TRADE SALES MANAGER (GRADE MANAGER)

HDFC Bank Limited
01.2021 - 04.2022

ELITE TRADE RELATIONSHIP MANAGER (GRADE DEPUTY MANAGER II)

ICICI Bank Limited
06.2014 - 12.2020

Post Graduate Diploma - Banking

ICICI Manipal Academy

Bachelor of Commerce -

Osmania University

Intermediate -

St. John High School

High School -

St. John High School

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Saikat Mukherjee