Open To Work
SAIKH SAGIR AHMED
Team Leader Collection Kolkata
Work Preference
Summary
Results-driven Collection Professional with 5+years of experience in retail, MSME, commercial vehicle, unsecured and two-wheeler loan
collections. Proven expertise in team
leadership, portfolio management, delinquency control, recovery strategies, field operations and customer relationship management. Seeking an Area Collection Manager / Collection Team
Leader role to drive collection performance and operational excellence.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
State Team Leader Collection At West Bengal, Assam, Jharkhand
Digitide Solutions Pvt Limited
Kolkata
02.2026 - 06.2026
- Managed unsecured loan applications
- Led collection operations across West Bengal, Assam, and Jharkhand to achieve portfolio recovery targets.
- Managed and mentored Team Leaders and field collection executives to improve productivity and performance
- Led a team of 20 Collection Professionals across West Bengal, Assam, and Jharkhand, ensuring effective field operations and team performance.
- Successfully achieved a 92% collection efficiency target through strategic team management, portfolio monitoring, regular coaching, and field support.
Field Team Leader Collection South 24 Paraganas
Akasa Finance Limited
Kolkata
05.2025 - 01.2026
- E-rickshaw, Three-Wheeler
- Led a team of field collection executives to achieve monthly collection and recovery targets
- Conducted regular field visits to support executives in resolving complex collection cases
- Led a team of 12 Field Collection Executives across South 24 Parganas, driving team performance and ensuring efficient field collection operations.
- Achieved 98% collection efficiency against a 100% portfolio recovery target through effective team management, customer follow-up, and field monitoring.
Collection Executive
Hinduja Leyland Finance
Kolkata
02.2024 - 04.2025
- Heavy Vehicle (Hard BKT) & MSME
- Managed assigned delinquent accounts and ensured timely collection of overdue EMIs
- Conducted field visits to meet customers, negotiate repayments, and resolve outstanding dues
- Maintained regular follow-up with customers through field visits, phone calls, and reminders
- Updated collection status, customer interactions, and payment records in the company system
Collection Executive
Pioneer Encrypted Pvt Ltd
Kolkata
01.2023 - 12.2023
- HDB Finance Sme Loan Collection
- Managed customer accounts to ensure timely collection of outstanding payments.
- Communicated with clients via phone and email to resolve payment issues.
- Documented collection activities and client interactions in company systems.
Collection Executive
Boundless Grow Up Pvt Ltd
Kolkata
10.2020 - 10.2022
- Oversaw two-wheeler loan collections for Bajaj Auto Credit, achieved timely recoveries and maintained customer relationships
- Negotiated repayment plans and resolved payment-related issues while maintaining positive customer relationships.
- Managed assigned customer accounts and ensured timely collection of overdue payments
Education
Bachelor of Arts - 2017
Karnataka State Open University
Kolkata 06.2015 - 07.2017
Passed Higher Secondary - 2011
Shirachonda MN M Institute
Kolkata 07.2010 - 07.2012
Passed Madhyamik - 2009
Rajar Hat High Madrasha
Kolkata 02.2008 - 04.2009
Skills
- Field Operations
- Collection strategies
- Team Motivation
- Strategic planning
- Problem Solving
- Collections Management
- Team leadership
- Teamwork
- Customer Relationship Management (CRM)
- Negotiation Skills
LANGUAGES
Bengali, Hindi, English
Accomplishments
- Improved Collection Rates
- Increased collection rates by 25% through targeted strategies and team collaboration
- Successful Team Leadership
- Led a team of 10 to achieve a 98% success rate in loan recoveries
- across West Bengal, Assam, and Jharkhand at Digitide Solutions Pvt. Ltd
- Improved team productivity through regular coaching, performance tracking, and field support
TRAINING / COURSES
Bengali Native, Hindi Native, English Advanced
LinkedIn Profile
Bengali, Hindi, English
Timeline
State Team Leader Collection At West Bengal, Assam, Jharkhand
Digitide Solutions Pvt Limited
02.2026 - 06.2026
Field Team Leader Collection South 24 Paraganas
Akasa Finance Limited
05.2025 - 01.2026
Collection Executive
Hinduja Leyland Finance
02.2024 - 04.2025
Collection Executive
Pioneer Encrypted Pvt Ltd
01.2023 - 12.2023
Collection Executive
Boundless Grow Up Pvt Ltd
10.2020 - 10.2022
Bachelor of Arts - 2017
Karnataka State Open University
06.2015 - 07.2017
Passed Higher Secondary - 2011
Shirachonda MN M Institute
07.2010 - 07.2012
Passed Madhyamik - 2009
Rajar Hat High Madrasha
02.2008 - 04.2009