Sailee Bhale
Bangalore
Summary
PPSM Specialist at Accenture Solutions with expertise in Agile practices and team performance optimization. Demonstrated success in project planning and risk management, resulting in improved delivery efficiency. Proficient in stakeholder communication and team leadership, driving collaboration to meet project objectives and surpass client expectations. Committed to continuous improvement and process optimization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PPSM Specialist
Accenture Solutions Private Limited
Bangalore
09.2024 - Current
- Facilitated multiple Scrum teams, ensuring effective execution of Agile practices.
- Coordinated with product owners to maintain a prioritized and groomed product backlog.
- Identified impediments and fostered collaboration to achieve delivery goals and enhance velocity.
- Drove continuous improvement initiatives using data-driven insights to optimize Scrum processes.
- Acted as primary point of contact for stakeholders, ensuring transparent communication on project alignment.
Associate Project Manager
KPIT Technologies Limited
Bangalore
04.2021 - 09.2024
- Facilitated discussions with customers to define project scope, requirements, and risks.
- Collaborated with Technical Project Managers to align schedules with program objectives.
- Conducted regular risk reviews to identify and mitigate potential project risks.
- Delivered accurate project forecasts while managing budgets and resource allocations.
- Performed skill gap analyses to enhance competencies within testing teams.
- Facilitated Scrum ceremonies, including Sprint Planning and Daily Stand-Ups.
- Promoted scrum values of transparency, respect, and commitment among teams.
- Maintained accurate records of project documents, including meeting minutes and change requests.
Project Lead (Consultant)
L & T Technology Services Limited
Vadodara
08.2020 - 03.2021
- Managed multiple concurrent projects from initiation to closure phases.
- Assigned tasks to team members and monitored project progress continuously.
- Identified and resolved risks to ensure project success.
- Coordinated resources effectively for timely completion of projects.
- Analyzed customer requirements to develop tailored solutions.
- Provided guidance and direction to enhance project team performance.
- Created detailed project performance reports for management review.
- Maintained accurate records of all project activities, including milestones achieved.
Project Lead (Data Engineering)
EC-Mobility Pvt. Ltd
Aurangabad
04.2017 - 08.2020
- Collaborated with clients to define project objectives, technical requirements, and budgetary constraints, ensuring alignment with stakeholder expectations.
- Led and motivated cross-functional teams, developing schedules, facilitating onboarding, and providing targeted technical training to enhance individual and team performance.
- Analyzed existing processes and training methodologies, implementing improvements that resulted in increased efficiency, productivity, and achievement of key performance indicators.
- Resolved complex technical and operational challenges, consistently improving service delivery and fostering strong client relationships that increased satisfaction and retention.
- Partnered with management to develop and implement quality assurance initiatives and risk mitigation strategies across projects and training programs.
- Designed and delivered engaging technical training modules, breaking down intricate concepts into easily understandable formats for diverse audiences, including onboarding over 300 new hires.
- Monitored operational activities and training effectiveness, identifying areas for enhancement and providing data-driven reports to leadership on key trends and outcomes.
- Contributed to organizational improvement by administering and analyzing internal surveys, translating feedback into actionable strategies for enhanced efficiency and client satisfaction.
Trainer Engineer
Tata Communications Ltd
Pune
01.2016 - 05.2016
- Took ownership of reported customer issues related to system, software, and hardware, driving problems through to successful resolution.
- Conducted in-depth research, diagnostics, and troubleshooting to identify effective solutions for a wide range of technical issues.
- Followed established escalation procedures for unresolved issues, ensuring timely routing to appropriate internal teams for further support.
- Diagnosed and resolved technical challenges, including hardware malfunctions and latency issues, coordinating with transmission provision teams as needed.
- Provided L1/L2 support for audio and video services, guiding clients through problem-solving steps via phone, email, or chat.
- Prepared accurate and timely reports on support activities and documented technical knowledge in notes and manuals for future reference.
- Maintained positive relationships with clients throughout the support process, ensuring a high level of customer satisfaction.
- Intern
Education
Master of Business Administration - IT Project Management
Weglinkar Institute of Management Development
Mumbai04.2021
Bachelor’s in technology - Electronics & Tele Communications Engineering
Dr Babasaheb Ambedkar Marathwada University
Chatrapati Sambhajinagar06.2016
Diploma - Electronics & Telecommunication
MSBTE
Mumbai06.2013
Skills
- Project planning and execution
- Team leadership
- Process optimization
- Agile and waterfall methodologies
- Stakeholder management
- Budget management
- Sprint ceremonies
- People management
- Risk management
- Adaptability and flexibility
- Communication and collaboration
- Continuous improvement
- Backlog management
Certification
- CSM- Certified Scrum Master
- Diploma in Software testing
Hobbies and Interests
- Mentoring
- Travelling
- Cooking
Languages
- English
- Hindi
- Marathi
Personal Information
- Gender: Female
- Marital Status: Married
Timeline
PPSM Specialist
Accenture Solutions Private Limited
09.2024 - Current
Associate Project Manager
KPIT Technologies Limited
04.2021 - 09.2024
Project Lead (Consultant)
L & T Technology Services Limited
08.2020 - 03.2021
Project Lead (Data Engineering)
EC-Mobility Pvt. Ltd
04.2017 - 08.2020
Trainer Engineer
Tata Communications Ltd
01.2016 - 05.2016
Master of Business Administration - IT Project Management
Weglinkar Institute of Management Development
Bachelor’s in technology - Electronics & Tele Communications Engineering
Dr Babasaheb Ambedkar Marathwada University
Diploma - Electronics & Telecommunication
MSBTE
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