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Experienced with delivering top-notch customer service and support. Utilizes effective communication to address and resolve customer issues efficiently. Track record of maintaining high customer satisfaction through proactive problem-solving and teamwork.

IT professional with two years of experience, currently excelling as an Infrastructure Managed Services Associate at Accenture. Strong skills in storage and backup administration within enterprise environments, complemented by hands-on expertise in NetApp and Pure Storage systems. Proficient in backup troubleshooting, performance tuning, and delivering reliable infrastructure support aligned with business continuity.

Service Associate Highly motivated and professional Service Associate with over 2 years of experience providing high-level support to senior executives and Clients. Commerce Student with a strong academic record and a passion for financial analysis. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team.

Dynamic Infra Managed Service Associate at Accenture Solutions, adept at diagnosing complex issues and implementing strategic solutions that significantly reduced system outages. Proficient in C, and incident management tools like ServiceNow Operate360, Pingdom, Slack, External Monitoring System, and JIRA in cross-functional collaboration and proactive monitoring, enhancing service level compliance and customer satisfaction.

Sai Mohan Vysyaraju

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BBA - General Studies

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Infra Managed Service Associate

BBA - General Studies

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