Sai Priya Annabathina
Bangalore
Summary
- Over 3.5 years of experience in Microsoft Office 365 Identity, and Exchange Online for enterprise clients.
- Currently engaged with LTI Mindtree as an engineer in cloud and infrastructure management.
- Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding.
- Aligned with the support of technologies mapped to the Microsoft 365 Suite, we are therefore focused on identity management and authentication using M365 products, commonly referred to as first-party applications.
Overview
3
3
years of professional experience
Work History
Cloud Infrastructure Engineer
LTI Mindtree
Bengaluru
12.2021 - Current
- Over three years of experience in Microsoft Office 365, Exchange Online.
- Assisting customers in configuring enterprise exchange, domains, and records.
- Troubleshooting a wide range of issues related to mail flow, AD sync errors.
- Create and manage user accounts, and distribution groups.
- Extensive knowledge in technical support and troubleshooting in Microsoft 365 identity management.
- Hands-on experience in account management in the M365 Admin Center.
- Handling multifactor authentication issues, and troubleshooting conditional access policies.
- Deal with group-based licensing (GBL).
- I will review Entra sign-in, audit reports, and self-service password reset (SSPR) issues.
Education
Bachelor of Technology -
Vijaya Institute of Technology For Women
Vijayawada09-2020
Skills
- Microsoft 365 administration
- Exchange Online
- Azure Active Directory
- PowerShell Scripting Basics
- Mail flow analysis
- Conditional access policies
- Group-based licensing
- Identity management
- Customer relationship management
- Technical support
- Documentation management
- Attention to detail
- Effective communication
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- Team Player Award, LTI Mindtree| 2020
Timeline
Cloud Infrastructure Engineer
LTI Mindtree
12.2021 - Current
Bachelor of Technology -
Vijaya Institute of Technology For Women
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